Sr. Product Manager at ReflexAI | CA, USA | Rezi

Sr. Product Manager at ReflexAI

Sr. Product Manager

ReflexAI · CA, USA

2 weeks ago

Sr. Product Manager

ReflexAI · CA, USA

20 days ago
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About the Role

We are looking for a Product Manager who can bring product intuition, UX judgment, and AI-powered execution together. This role is for someone who thrives moving fast with a small, focused team. You will own products end-to-end, from conception through development and rollout, and you will be expected to close the gap between insight and shipped product faster than most. If you have strong design sensibility, a genuine AI-native working style, and you’re energized by having a lot of ownership while staying in the details, this might be a great fit.

Responsibilities

  • Be responsible for every aspect of your products, from concept to go-to-market and post-launch iteration
  • Go deep with users and customers to understand their needs — spoken and unspoken — and translate that understanding into clear decisions about what to build and why
  • Use AI tools (Claude, Cursor, v0, and others) to prototype concepts, stress-test ideas, and close the gap between your thinking and what engineering needs to build
  • Form strong UX opinions and advocate for them — you’ll often be the primary design voice in the room
  • Collect and analyze feedback from customers, stakeholders, and beyond, and work with engineering and AI/ML partners to craft and deliver products that solve real problems and delight users
  • Prioritize ruthlessly by understanding and communicating the costs and benefits of each choice
  • Deliver solutions that are aligned with our values of Security, Customer impact, Long-term mindset, Innovation, and Inclusion

Requirements

  • At least 5 years of experience building beloved consumer products and/or taken those same sensibilities to build B2B software that users love and can’t imagine living without
  • Have used AI coding and prototyping tools to build things yourself — not as a demo, but as part of how you actually work
  • Have strong enough UX instincts that you can give crisp, actionable direction on interaction design and hold a high bar for craft, even without a designer in the room
  • Love to go deep with users and customers to truly understand their needs and motivations — and you can turn incomplete or ambiguous inputs into solid action plans
  • Have shipped in environments where the role wasn’t fully defined, and you filled the gaps
  • Are a strategic and principled thinker who knows when to leverage data to inform decisions and when to follow your instincts
  • Are technical enough to ask engineers good questions about architecture and product decisions alike
  • Are relentlessly curious — you love to untangle knotty problems, learn new businesses, and play with new technology to see how it works
  • Have an ownership mentality — you run towards fires, roll up your sleeves to pitch in where it’s needed, and leave the products and teams you touch better than you found them
  • Communicate with empathy, rigor, and precision
  • Are extremely kind and extremely competitive — you’re ambitious and love to win, but you know that doesn’t matter if you’re not first and foremost a good person to those around you
  • Are excited about how AI can help people lean into their humanity

Skills

  • Product intuition
  • UX judgment
  • AI-powered execution
  • Design sensibility
  • AI-native working style
  • Prototyping
  • User research
  • Customer feedback analysis
  • Strategic thinking
  • Data analysis
  • Technical aptitude
  • Curiosity
  • Ownership mentality
  • Empathy
  • Rigor
  • Precision
  • Communication

Location

  • San Diego, CA

Work Type

  • Hybrid
  • Full-time
  • Remote

Experience Level

  • 5+ years

Salary/Compensations

  • $170,000 – $200,000

Benefits

  • Generous retirement policies
  • Equity
  • Healthcare policies
  • PTO policies

About the Company

  • At ReflexAI, we are building the operating system for conversation performance. We believe that people will always be at the center of high-stakes conversations, and our mission is to ensure they enter those conversations with confidence and deliver an exceptional experience every time. Our platform combines hyper-realistic AI-powered training simulations with intelligent QA to support frontline teams in mission-critical conversations. Our tools work in 25 languages, are endlessly customizable to meet each business’s unique needs, and are used by customers ranging from crisis support call centers to healthcare organizations to customer service teams to sales teams negotiating big deals — any organization where empathy, quality, and excellence matter in every interaction.