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About the Role

The Head of Account Management will lead the B2B Fintech Partnerships Account Management team within the NA B2B Fintech Partnerships team. This individual will be responsible for managing and growing existing client relationships across diverse fintech and partner B2B verticals. This role requires a strategic leader who can drive client success, ensure delivery against commitments, and foster growth through cross-selling across all areas of Visa.

Responsibilities

Lead and manage a team, providing strategic leadership and fostering an inclusive, high-performing culture.
Develop talent and ensure alignment with Visa’s values and business objectives.
Serve as the primary point of contact for key clients across multiple verticals.
Drive client delight through proactive engagement, strategic account planning, and delivery of agreed outcomes.
Ensure clients adhere to signed issuance agreements and compliance standards.
Develop and execute account plans to drive payment volume (PV), revenue growth, and client satisfaction.
Identify cross-sell opportunities into other Visa Commercial Solutions offerings and partner closely with Account Executives on the Enabler, Merchant and Fintech teams to drive further growth with relationships across broader Visa.
Partner with clients to grow acceptance, reduce fraud, and optimize performance.
Work cross-functionally with Finance, Legal, Product, Marketing, and Client Services to deliver on client commitments.
Influence internal and external stakeholders to achieve strategic objectives.
Continuously review client strategies, market trends, and competitive landscapes to identify opportunities for innovation.
Position Visa as a thought leader in commercial payments and B2B fintech solutions.
Maintain a strong focus on deliverables and execution, ensuring timely and high-quality outcomes.
Monitor and report on account performance, pipeline, and revenue targets.

Requirements

12 or more years of work experience with a Bachelor’s Degree or at least 10 years of work experience with an Advanced degree (e.g. Masters/MBA /JD/MD), or a minimum of 5 years of work experience with a PhD
15 or more years of experience with a Bachelor’s Degree or 12 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, or MD), PhD with 9+ years of experience
15-18 + years of relevant business development experience, preferably in the B2B payments industry
Understanding of payment systems (card networks, Wires, ACH, RTP, digital wallets).
Experience with network, issuer, processor or accounting software partners
Experienced solution sales leader with a record of accomplishment for delivering results; must possess the ability to identify the inspired path forward to partner, structure creative financial partnership constructs, and demonstrate success in contract negotiations to drive a deal to close quickly
Strong customer-facing communication skills and technical aptitude.
Experience in managing relationships and cultivating deep, trusted partnerships with clients and partners.
Ability to explain complex business and technical concepts to broad audiences in an engaging way
Natural collaborator, with excellent communication skills and strong executive presence.
Must be self-motivated and comfortable with ambiguity, possessing the maturity and competence to influence multiple levels and organizations including internal and external stakeholders
Excellent communication and group presentation skills.
Executive presence; and comfortable presenting with the C-suite
Superior strategic, problem solving and analytical skills, capable of clearly communicating a vision to his/her team, the company and our clients.
Demonstrated thought leadership and the aptitude to challenge the status quo and identify new opportunities to innovate and differentiate
Bachelor’s Degree and MBA or advanced degree is highly desirable
U.S. Applicants Only
This position requires travel 5-10% of the time.
This position will be performed in an office setting.

Skills

B2B Fintech Partnerships
Account Management
Client Relationship Management
Strategic Account Planning
Cross-selling
Solution Selling
Payment Systems Understanding
Customer-facing Communication
Technical Aptitude
Relationship Management
Collaboration
Communication Skills
Executive Presence
Strategic Thinking
Problem Solving
Analytical Skills
Thought Leadership
Innovation

Location

Office setting

Work Type

Onsite (minimum 3 days in office)

Experience Level

12+ years of work experience with a Bachelor's Degree
10+ years of work experience with an Advanced Degree
5+ years of work experience with a PhD
15+ years of experience with a Bachelor's Degree
12+ years of experience with an Advanced Degree
9+ years of experience with a PhD
15-18+ years of relevant business development experience

Education Level

Bachelor's Degree
Advanced Degree (Masters/MBA /JD/MD)
PhD
MBA or advanced degree is highly desirable

Salary/Compensations

$305,400.00 to $534,500.00 USD per year
Potential sales incentive payments (if applicable)
May be eligible for bonus and equity

Benefits

Medical
Dental
Vision
401(k)
FSA/HSA
Life Insurance
Paid Time Off
Wellness Program

About the Company

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.
At Visa, you’ll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.
Join Visa and do work that matters – to you, to your community, and to the world.
Progress starts with you.
Visa has a comprehensive benefits package.
If you thrive on rapid growth and enjoy working alongside positive, driven teammates, you’ll feel right at home here.
Help us to אנחנו uplift everyone, everywhere.
Whether you’re starting your career, pushing your capabilities or are a seasoned professional, learn how we can partner to reimagine the world.
Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match.
At Visa, we are driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.
Our evolving technology keeps us at the heart of the digital economy, connecting people to 80+ million businesses worldwide.
Backed by a resilient, proven model, our expanding network fuels growth—for Visa and for your career.
Your journey starts here — discover how we hire
Ready to take the next step? Learn more about life at Visa, explore our hiring process and get first-hand insights by hearing directly from our recruiters about what to expect.
Apply with confidence today!
Learn our recruiting process

Equal Opportunity

Visa is an EEO Employer
Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status.
Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law, including the requirements of Article 49 of the San Francisco Police Code.