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About the Role
The Clift Royal Sonesta San Francisco is seeking an exceptional Server to join the legendary Redwood Room, one of San Francisco's most iconic cocktail lounges. This role is for someone passionate about creating memorable guest experiences in a fast-paced luxury hospitality environment, delivering genuine and attentive service.
Responsibilities
- Deliver warm, personalized service to every guest from greeting through farewell.
- Demonstrate expert knowledge of food, wine, cocktails, spirits, and daily features.
- Accurately take food and beverage orders and ensure timely service.
- Anticipate guest needs while maintaining exceptional attention to detail.
- Work collaboratively with bartenders, hosts, culinary team members, and fellow servers to provide seamless service.
- Maintain a clean, organized, and welcoming dining and lounge environment.
- Process guest payments accurately using the hotel's POS system.
- Follow all food safety, responsible alcohol service, and company standards.
- Help create the sophisticated yet approachable atmosphere that has made the Redwood Room a San Francisco landmark.
Requirements
- Previous serving experience in an upscale restaurant, cocktail lounge, luxury hotel, or fine dining environment preferred.
- Strong knowledge of food, wine, spirits, and classic cocktails.
- Outstanding communication and interpersonal skills.
- Professional appearance and polished demeanor.
- Ability to multitask while maintaining composure in a high-volume environment.
- Flexible availability, including evenings, weekends, and holidays.
- California Responsible Beverage Service (RBS) certification, or the ability to obtain one before employment.
- Must complete a full application in addition to attaching a resume. Incomplete applications will not be considered.
Skills
- Food knowledge
- Wine knowledge
- Cocktail knowledge
- Spirits knowledge
- Guest service
- Order taking
- Payment processing
- Food safety
- Responsible alcohol service
Location
- San Francisco
Work Type
- Full-time
Experience Level
- Upscale serving experience preferred
Education Level
- California Responsible Beverage Service (RBS) certification or ability to obtain
Salary/Compensations
- Hourly rate is from $19.57 to $20.57
Benefits
- Medical, Dental and Vision Insurance
- Health Savings Account with Company Match
- 401(k) Retirement Plan with Company Match
- Paid Vacation and Sick Days
- Sonesta Hotel Discounts
- Educational Assistance
- Paid Parental Leave
- Company Paid Life Insurance
- Company Paid Short Term and Long Term Disability Insurance
- Various Employee Perks and Discounts
- Hospital Indemnity
- Critical Illness Insurance
- Accident Insurance
About the Company
- We’re Sonesta International Hotels. The 8th largest hotel company in the U.S.—and growing fast.
- An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be.
- Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect.
- Together We Thrive—bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting.
Equal Opportunity
- Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.