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About the Role

Partner closely with key accounts to drive revenue growth and deepen client engagement. Take ownership of all aspects of account management, including negotiation, marketing plan execution, and the development of robust business strategies aligned with corporate objectives.

Responsibilities

• Maximize revenue within your portfolio of preferred partner accounts
• Build and maintain strong relationships with assigned accounts at both head office and travel advisor levels
• Develop and execute strategic marketing plans for all key accounts
• Negotiate annual preferred agreements, including setting business goals, marketing strategies, and growth targets
• Prepare and implement a comprehensive Sales Plan, including monthly call patterns, participation in area trade shows (with anticipated costs), and other sales activities
• Accurately document all sales-related activities in Goway’s CRM (Salesforce)
• Conduct monthly analysis of account performance and marketing ROI, and monitor relevant industry updates
• Conduct sales calls, attend trade shows, and deliver destination or agency presentations as required
• Submit monthly business and expense reports, as well as Staff Travel Forms when necessary
• Provide ongoing feedback to the Director of Sales and USA National Account Manager regarding customer service and any field issues
• Participate in special projects on an ad hoc basis
• Represent Goway at national shows, conferences, and events

Requirements

• Minimum of 3 years B2B travel industry experience in a similar role
• Strong contracting and negotiation abilities
• Excellent analytical and problem-solving skills
• Proven ability to meet deadlines and manage multiple tasks
• Capable of working both independently and collaboratively within a team
• Outstanding verbal and written communication skills
• Exceptional customer service orientation
• Results-driven with a strong sales focus
• Positive, proactive team player with a “can-do” attitude
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
• Excellent command of written and spoken English
• Willingness and ability to travel up to 50% of the time, both domestically and internationally

Skills

• Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
• Salesforce CRM

Location

• Toronto, Ontario

Work Type

• Permanent
• Full Time

Experience Level

• Minimum of 3 years B2B travel industry experience

Education Level

• University degree preferred

Salary/Compensations

• $70,000 CAD plus $15,000 bonus

Benefits

• Competitive salary accompanied by performance incentives
• Paid personal days
• Birthday off each year
• Continuous learning and industry-leading training
• Generous paid time off, including three weeks of vacation and six personal days
• Exclusive perks and discounts on worldwide getaways

About the Company

• Founded in Toronto in 1970 by Australian economist Bruce Hodge, Goway has evolved from a one-person dream into a family-owned global leader in tailor-made travel.
• With headquarters in Toronto and hubs in Vancouver, Los Angeles, Sydney, and Manila, our team of over 800 talented employees designs travel experiences in more than 115 countries across all seven continents.
• We’re united by a passion for travel and are committed to doing the right thing: supporting diversity, equity, inclusion, and sustainable tourism that enriches local communities.
• Whether working remotely or side by side in one of our offices, we operate as one forward-thinking team, transforming wanderlust into life-changing adventures for our fellow Globetrotters.
• Discover more at goway.com

Equal Opportunity

• Goway is an equal-opportunity employer. We celebrate differences and are committed to fostering an inclusive workplace for everyone.
• We appreciate every applicant’s interest.
• Please be advised that only those selected for an interview will be contacted.
• Goway Travel Ltd will retain applications, notifications, and records related to this posting for three years, reflecting our commitment to fair and equitable hiring practices.