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About the Role
We're building the next generation of AI product experiences and need someone who shapes product direction, not just executes on it. We want a designer who can help us see problems in new ways, raise the quality of our thinking, and create clear, high-leverage product experiences in a fast-moving AI environment.
Responsibilities
- Go deep on our complex, technical workflows and understand the product surface end to end and how customers actually use it.
- Own an ambiguous problem area outright, partnering closely with engineering and product to turn it into a clear direction, and ship high-quality work quickly and iteratively.
- Contribute novel ideas and patterns that help define how AI-native workflows should work in practice.
- Be a voice that raises the level of the team, not just execution capacity.
Requirements
- 5+ years experience (exceptional candidates with less considered case by case)
- Exceptional taste, product and design judgment, strong fundamentals and a modern design sensibility
- AI-Forward: Design with and around AI-augmented workflows
- A rigorous thinker: Frame ambiguous problems clearly and ask sharp questions before jumping to solutions
- A systems thinker: With range, not at the expense of creativity and product insight
- B2B / enterprise background: Designed for enterprise or B2B products (e.g., Linear or Vercel)
- Comfortable designing highly technical products and workflows
- Fluent in AI: Up-to-date intuition for AI products, tooling, and workflow design
- Provably original: Work has introduced new ideas, patterns, or ways of thinking to a team
- Fast in fast-moving environments: Designed and shipped inside iterative, high-velocity product orgs
- Experience at companies known for distinctive product craft or novel UX patterns
- Experience designing AI-native, workflow-heavy, or developer-facing products
- A track record of shipping in ambiguous, high-ownership environments
- A portfolio that shows both strong thinking and real execution
- Technical fluency, whether from a CS background, building your own tools, or years on developer-facing products
- How you think through ambiguous problems
- Whether you bring genuinely new perspectives
- Whether you can translate insight into shipped product quality
- Whether your work raises the bar for the team
Skills
- Product Design
- AI UX
- Product Experience
- Systems Thinking
- B2B Product Design
- Enterprise Product Design
- Technical Product Design
- AI Product Design
- Workflow Design
- Developer-Facing Product Design
Location
- SF
Work Type
- Hybrid
Experience Level
- 5+ years
Benefits
- Comprehensive health coverage: medical, dental, and vision plans
- Flexible time off
- Catered meals
- Transportation
- Gym membership
- $10k annual L&D budget
About the Company
- Vapi is creating the shift to voice as humanity's default interface.
- We're the most configurable platform for deploying voice agents.
- We've grown to over 1M developers, adding thousands every day.
- We're building the next generation of AI product experiences.
- We offer a competitive salary and excellent equity ownership.
- We love hanging out, and we do quarterly off-sites.