Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
About the Role
We are looking for a Risk and Compliance Manager to join our Risk & Compliance team in Sydney. Our Risk & Compliance team exists to help Stake grow with confidence, partnering closely with teams across the business to make smart decisions, manage risk thoughtfully and ensure our customers remain at the centre of everything we do. This is a broad, hands-on role with real ownership where you'll shape how risk and compliance operate day to day, from reviewing customer communications and marketing campaigns to managing incidents, strengthening controls and improving our governance frameworks. As Stake continues to scale, you'll help build the systems, processes and culture that support our next stage of growth, strengthening customer outcomes, improving operational excellence and ensuring risk management becomes an enabler of better decisions across the business.
Responsibilities
- Shape how risk and compliance operate day to day.
- Review customer communications and marketing campaigns.
- Manage incidents.
- Strengthen controls.
- Improve governance frameworks.
- Work closely with Product, Marketing, Operations and Customer Success to solve problems early, simplify complexity and continuously raise the bar.
- Help build the systems, processes and culture that support our next stage of growth.
- Strengthen customer outcomes.
- Improve operational excellence.
- Ensure risk management becomes an enabler of better decisions across the business.
- Build review processes for marketing, customer communications and complaints that are efficient, well-evidenced and trusted across the business.
- Own incident, issue and breach management end-to-end.
- Continuously improve Stake's risk and compliance framework.
- Develop reporting and risk data that give leaders clear visibility into emerging risks, trends and opportunities for improvement.
- Strengthen Stake's resilience through thoughtful risk assessments across new products, third-party relationships, privacy, AI and operational change.
- Help foster a culture where managing risk is everyone's responsibility, supported by practical guidance, education and strong partnerships.
- Play a meaningful role in helping Stake continue growing while maintaining the trust of our customers and regulators.
Requirements
- Bring strong experience in risk and compliance within an AFSL-regulated financial services, brokerage or fintech environment.
- Balance sound judgement with commercial thinking.
- Enjoy building relationships across different teams and influence through trust, clarity and credibility.
- Love bringing structure to complexity, whether that's improving frameworks, strengthening controls or turning data into meaningful insights.
- Be naturally curious, detail-oriented and comfortable owning work from problem through to outcome.
- Care about continuous improvement and enjoy raising the standard for both yourself and the people around you.
- Worked within an online investing platform, trading business or financial markets environment.
- Led incident investigations, reportable situations or AFCA matters.
- Built or implemented GRC tooling or compliance management systems.
- Conducted privacy, AI or third-party risk assessments in a high-growth technology business.
Skills
- Risk management
- Compliance
- Customer communications review
- Marketing campaign review
- Incident management
- Control strengthening
- Governance framework improvement
- Problem-solving
- Process improvement
- Framework development
- Data analysis
- Reporting
- Risk assessment
- Privacy risk assessment
- AI risk assessment
- Third-party risk assessment
- Operational change management
- Culture fostering
- Regulatory compliance
Location
- Sydney
Work Type
- Hybrid
- Full-time
Experience Level
- Manager
Benefits
- Professional development allowance
- Up to 16 weeks of paid parental leave
- Childcare allowance
- Wellbeing support
- Annual leave swap days
- Discretionary performance bonus
- SMSF 30% discount on yearly membership fee
- A$295 AUD annual trading credit
- Stake Black account
About the Company
- Stake is an Australian investing platform that helps ambitious people confidently grow their wealth.
- We offer seamless, immersive access to ASX and Wall Street, empowering a new wave of investors.
- We have 750,000+ customers and more than A$8B under administration.
- We are reshaping the financial industry, inspiring investor confidence and unleashing the investor in everyone.