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About the Role

NYC Kids RISE is seeking an empathetic, results-oriented, strategic leader and doer to join our growing team as our next Chief of Staff. This role is a strategic partner and trusted advisor to the Executive Director and a key member of the executive team, assuming a strategic, operational, and tactical role to enable the Executive Director to operate at their highest level of effectiveness. The Chief of Staff coordinates priorities, ensures high-quality work, removes organizational barriers, and helps the team focus on high-impact priorities in the development and evolution of the Save for College Program.

Responsibilities

• Directly support the Executive Director in managing and advancing organizational priorities, key initiatives, meetings, and responsibilities.
• Coordinate priorities across the Executive Team, ensuring executive-level work products are complete and high quality.
• Remove barriers to execution and enable the Executive Director to remain focused on the organization's highest-impact work.
• Oversee the executive calendar to reflect the priorities of the Executive Director and the organization.
• Prepare for meetings and follow up on action items.
• Serve as advisor and thought partner to the Executive Director, providing high-level support in decision-making and problem solving.
• Develop, coordinate, and refine reports, presentations, and key communications for the Executive Director's review and use.
• Support the Executive Director in preparing for public appearances, funder meetings, and other engagements by coordinating and developing briefing materials and research.
• Support the Executive Team in achieving its individual and collective objectives through strategic thought partnership, cross-functional coordination, review and refinement of executive deliverables, and project management.
• Oversee the executive project management function for the organization, including coordination between staff and executive meetings, strategic planning and goal-setting cycles, and engagement with external facilitators and consultants.
• Design, implement, and continuously improve executive workflows and organizational systems to strengthen coordination, accountability, and execution.
• Build strong relationships and trust to ensure and improve effective collaboration with internal and external stakeholders by driving communication, information sharing, and alignment.
• Coordinate cross-functional teams, managing timelines, and ensuring successful project execution and high quality deliverables.
• Lead and support special projects and assignments.
• Plan, coordinate, and manage “All Staff” events in partnership with senior staff.
• Identify and address operational gaps by providing targeted support and solutions to ensure seamless workflow and project continuity.
• Foster a culture of accountability, collaboration, and continuous improvement.
• Support organizational change initiatives by coordinating communications, facilitating implementation, and helping ensure staff are informed, engaged, and equipped.
• Support the Executive Director in cultivating and maintaining relationships with donors, partners, and community stakeholders.
• Engage with outside funders, partners, and advisers to advance projects and the overall mission.
• Support fundraising and development initiatives.
• Represent the Executive Director at internal and external meetings when needed.
• Provide day-to-day coordination, project leadership, and work direction across cross-functional teams.
• Lead through influence, coordination, and accountability across the organization.

Requirements

• 10+ years of relevant professional experience, demonstrated track record of successfully translating strategy into execution and making complex initiatives happen.
• Experience serving as a Chief of Staff or in comparable senior leadership roles.
• Expertise with executive team coordination and support, enterprise-wide strategic planning and execution, project management, stakeholder management, and organizational operations.
• Demonstrated leadership experience planning, prioritizing, and executing work in a fast-paced, scaling, and matrixed organization.
• Proven ability to build strong relationships and credibility across all levels of an organization while influencing without direct authority.
• Demonstrated ability to manage multiple stakeholders, foster collaboration across functions, and support leaders in achieving individual and shared organizational goals.
• High emotional intelligence, sound judgment, and the ability to navigate sensitive situations and confidential matters with discretion.
• Comfortable providing direct, thoughtful feedback and serving as a trusted advisor to leaders and staff.
• Thrives in dynamic environments and approaches complex organizational challenges with adaptability, curiosity, and a solutions-oriented mindset.
• Demonstrated experience managing multiple concurrent workstreams while maintaining exceptional attention to detail and high-quality execution.
• Proven ability to lead cross-functional initiatives, coordinate complex projects, and drive work to successful completion.
• Highly organized with outstanding project management and prioritization skills.
• Demonstrated ability to work effectively under pressure, both independently and collaboratively, while balancing competing priorities.
• Proficiency in Google Workspace and Microsoft Office Suite.
• Exceptional written, verbal, presentation, and facilitation skills, with the ability to tailor communications for a variety of audiences.
• Strong research, writing, and synthesis skills, with the ability to prepare high-quality executive-level materials, reports, presentations, and briefings.
• Demonstrated ability to communicate with professionalism, diplomacy, and sound judgment while representing executive leadership internally and externally.

Skills

• Strategic thinking
• Operational efficiency
• Tactical execution
• Project management
• Stakeholder management
• Executive support
• Cross-functional coordination
• Communication (written and verbal)
• Problem-solving
• Adaptability
• Systems thinking
• Coalition building
• Community organizing
• Public-private-community partnerships
• Google Workspace
• Microsoft Office Suite
• Project management software (e.g., Asana) preferred

Location

• Long Island City, Queens, NY
• Remote
• Hybrid

Work Type

• Hybrid
• Full-time

Experience Level

• 10+ years of relevant professional experience
• Senior leadership roles

Salary/Compensations

• $170,000 - $225,000 per year

About the Company

• NYC Kids RISE has been working alongside partners in government, philanthropy, business and communities to build a universal wealth building platform for New York City neighborhoods.
• The Program expands access to mainstream financial products; builds individual, family, and collective financial assets; provides financial education for families and students; and brings schools and communities together to support all their children’s futures.
• The Save for College Program’s model is intended to drive neighborhood-level changes in economic opportunity and mobility by building individual and collective financial assets, reinforcing college- and career-going expectations, and strengthening social capital, networks, and infrastructure in neighborhoods across New York City.
• Nearly every elementary public school student in New York City will have an NYC Scholarship Account invested in a 529 college savings plan, regardless of income or immigration status.
• More than 380,000 students have NYC Scholarship Accounts with more than ~$85 million designated for their educational futures.
• The City announced an historic investment towards our vision increasing the initial seed amount for kindergartners from $100 to $1,000.
• The Administration has also included the Program in the Mayor’s Housing Plan calling for philanthropic partners to invest directly into the Accounts of students living in NYCHA developments.
• NYC Public Schools has launched efforts to further integrate the Program as a tool for college and career readiness, strengthening school community ties and financial education & empowerment across ~1000 elementary schools.
• There is a window of tremendous opportunity to realize a bold vision for NYC kids.

Equal Opportunity

• NYC Kids Rise is an Equal Opportunity Employer.
• We do not discriminate in employment on the basis of basis of gender, religion, race, creed, color, national origin, citizenship status, age, disability, marital status, caregiver status, sexual orientation, gender identity or expression, military status, unemployed status, or any other characteristic protected by law.