Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

Assist in the centralized scheduling process for Great Escape park & lodge employees, including generating volume forecasts, projecting staffing levels, and determining optimal schedule patterns. Work directly with park management and associates to ensure schedules meet business demands and staff needs.

Responsibilities

• Oversee all scheduling activities within the scheduling platform (Optim8), including schedule development, management, and long-term maintenance.
• Partner with park leadership to design, adjust, and optimize schedules for adequate staffing coverage and exceptional service delivery.
• Analyze staffing plans to identify potential coverage gaps and provide strategic recommendations.
• Prepare, maintain, and distribute key scheduling and staffing documents.
• Provide daily leadership and operational reports for the central scheduling office.
• Serve as a primary point of contact for associates, addressing scheduling questions, conflicts, and concerns.
• Update and modify park schedules in response to staffing changes, labor shortages, or business interruptions.
• Deliver exceptional guest service in alignment with Six Flags standards.
• Ensure a clean, safe, and orderly work environment by adhering to safety protocols.
• Perform all other duties as assigned.

Requirements

• Proficiency in Microsoft Excel, including advanced formulas and data table management.
• Experience with PivotTables is preferred.
• Customer service experience is preferred.
• Maintains reliable and flexible availability, including evenings, weekends, and holidays.

Salary/Compensations

• $17.00/hr.