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About the Role

Coordinate furniture projects from planning through delivery, supporting the sales force and sales managers with administrative needs, reviewing project plans, managing orders, monitoring schedules, and providing customer updates. Resolve issues with manufacturers, confirm project completion, and ensure accurate invoicing. Report on sales and assist with client services and sales operations.

Responsibilities

• Support the sales force and sales managers with administrative needs
• Review project plans and specifications for accuracy
• Manage orders and documentation
• Monitor schedules
• Provide customers with timely updates
• Work with manufacturers to resolve any issues
• Confirm project completion
• Ensure invoicing is accurate
• Report on sales
• Assist with other duties that support client services and sales operations

Requirements

• Associate's degree or relevant experience
• Strong communication skills in English, both written and spoken
• Ability to manage multiple priorities with strong organizational and time management skills
• Fast and accurate data entry in a fast-paced environment
• Proficiency in Microsoft Office (Word, Excel, Outlook, etc.)
• Physical ability to regularly sit, stand, walk, and lift up to 25 pounds
• At least two years of customer service experience preferred
• A bachelor's degree is also a plus

Skills

• Communication skills
• Organizational skills
• Time management skills
• Data entry
• Microsoft Office (Word, Excel, Outlook)

Work Type

• Full-time

Experience Level

• 2+ years of customer service experience preferred

Education Level

• Associate's degree
• Bachelor's degree

Salary/Compensations

• $65,000 - $75,000

Benefits

• Medical
• Dental
• Vision
• Short and Long-Term Disability
• Company Paid Life
• Supplemental Life
• Flexible Spend Program
• Medical and Dependent Care
• Paid cell phone after 120 days
• Paid holidays
• PTO
• Zero deductible health plans

About the Company

• Provides personalized service, offering a wide range of essential workplace products, including office supplies, furniture, cleaning supplies, and food service items.
• Workplace culture emphasizes trust and strong relationships, prioritizing internal advancement.
• Fosters real growth opportunities for those aspiring to enhance their careers.
• Team members take pride in being part of a meaningful mission within an environment that values history, dedication, and teamwork.