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About the Role
The Room Attendant is responsible for maintaining an exceptionally clean and inviting environment for hotel guests and responding to specific room supply requests in a timely manner, while adhering to established quality standards and service procedures.
Responsibilities
- Maintain the cleanliness of assigned guest rooms
- Meet the standard of cleaning sixteen guest rooms per shift
- Report any damage or inefficiencies to management prior to releasing a room for occupancy
- Respond in a courteous and welcoming manner to guest questions and requests for supplies
- Operate cleaning equipment in a safe manner following standard operating procedures
- Maintain cleanliness of assigned boardrooms
- Ensure inventory of guest room products is updated prior to releasing the room
- Clean other common areas within the hotel as requested by management
- Ensure compliance with health and safety protocols
Requirements
- Previous cleaning experience required, preferably in a hotel environment
- Customer service experience required
- Ability to lift, pull, and push a minimum of 11.5 kg (25 lbs)
- Ability to multi-task and achieve daily quotas
- Effective communication skills
- Ability to operate basic cleaning equipment
- Safety-oriented mindset
- Ability to work flexible hours including days, evenings, nights, weekends, and holidays
- Willingness to submit to a criminal record check
Skills
- Cleaning
- Customer service
- Multi-tasking
- Communication
- Equipment operation
- Safety compliance
- Bilingualism (English/French) is an asset
Work Type
- Full-time
- 24/7 operation
- Flexible hours
Salary/Compensations
- 19.98 CAD - 24.98 CAD per hour
Benefits
- Inclusive and collaborative working environment
- Access to tools and technology for client service
- Opportunities to learn from diverse industry leaders
- Freedom to innovate
- Supportive environment that values authenticity
About the Company
- Great Canadian Entertainment is one of the largest and most dynamic gaming and entertainment companies in Canada.
- Operates 25 properties across Ontario, British Columbia, Nova Scotia, and New Brunswick.
- Facilities include over 16,000 slot machines, 575 table games, 71 dining amenities, and over 500 hotel rooms.
- Vision is to be the leading gaming, entertainment, and hospitality company in chosen markets.
- Mission is to provide outstanding experiences to guests, rewarding opportunities for the team, and superior value to shareholders.
Equal Opportunity
- Committed to diversity, equity, and inclusion.
- Accommodates people with disabilities throughout the recruitment and selection process.
- Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.