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About the Role

QAD | Redzone is building the next generation of manufacturing software, and we are looking for a leader to build our new Product Operations function. This senior leadership role has decision-making authority over product releases and capabilities.

Responsibilities

• Establish Product Operations as a horizontal function serving the full product portfolio.
• Integrate an existing team with two specialist hires.
• Own the New Product Introduction (NPI) process end-to-end for AI-powered products.
• Chair stage-gate reviews and re-entry reviews to qualify products for release and expanded capabilities.
• Hold single-decision-maker authority on product release readiness.
• Own the capability-tier framework defining how AI-powered products earn increasing operational responsibility.
• Own portfolio prioritization across the product organization with a defensible framework.
• Maintain a single source of truth for the product organization's work.
• Own product trust and safety governance, including containment of issues and auditability of AI recommendations.
• Enforce ownership discipline for all shipped AI products.
• Serve as a strategic thought partner to the CPO and represent the function in leadership and board conversations.
• Hire and lead a two-to-three-person team.
• Operate as the bench for reports during the first 12 months as the function matures.

Requirements

• 8+ years in product, product operations, or program leadership.
• Experience standing up central systems, NPI processes, or release-governance functions at scaling enterprise software companies.
• Demonstrated ownership of a stage-gate or release-governance process for a complex multi-product portfolio.
• Credibly fluent in LLM-based products, including tool use, evaluation frameworks, telemetry, safety constraints, and autonomy boundaries.
• Instinct to find the line between chaos and bureaucracy when setting up processes.
• Comfort with structure and allergy to ceremony.
• Ability to tell product and engineering leaders that a product cannot ship yet and be correct more often than wrong.
• Manufacturing, ERP, or enterprise SaaS experience is a meaningful plus.

Skills

• Product Management
• Product Operations
• Program Leadership
• NPI Processes
• Release Governance
• LLM-based Products
• Process Implementation
• Prioritization Frameworks
• Product Trust and Safety
• Team Leadership

Location

• United States of America - Florida

Work Type

• Remote
• Employee

Experience Level

• 8+ years

Salary/Compensations

• $180,000 to $210,000 per year

Benefits

• Annual company performance bonus
• Medical, dental and vision coverage
• 401(k) plan with company match
• Short-term and long-term disability coverage
• Life insurance
• Paid-time off
• Parental leave
• Well-being programs

About the Company

• QAD | Redzone is redefining manufacturing and supply chains through its intelligent, adaptive platform that connects people, processes, and data into a single System of Action.
• With three core pillars — Redzone (frontline empowerment), Adaptive Applications (the intelligent backbone), and Champion AI (Agentic AI for manufacturing) — QAD | Redzone helps manufacturers operate with Champion Pace, achieving measurable productivity, resilience, and growth in just 90 days.
• QAD is committed to ensuring that every employee feels they work in an environment that values their contributions, respects their unique perspectives and provides opportunities for growth regardless of background.
• QAD’s DEI program is driving higher levels of diversity, equity and inclusion so that employees can bring their whole self to work.

Equal Opportunity

• We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.