Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

Investigate, evaluate, negotiate, and resolve property insurance claims with a focus on accuracy, efficiency, and customer satisfaction. Make sound, independent decisions within established authority levels to manage low- to moderate-complexity property claims, ensuring timely resolutions, cost-effective outcomes, and a positive customer experience.

Responsibilities

• Demonstrates a customer centric attitude
• Analyzes and manages claims by verifying coverage and investigating and gathering pertinent information to determine the exposure on the claim
• Maintains well-developed action plans for an appropriate and timely resolution in accordance with established policies and procedures
• Recognizes and properly addresses coverage issues, potential fraud, and subrogation potential
• Calculates and assigns timely and appropriate reserves to claims; monitors reserve adequacy throughout the life of the claim
• Conducts detailed damage and bill reviews and controls claim expenses
• Pays and processes claims within designated authority level or denies payments where no coverage, liability, or compensability exists
• Enters claim payments and reserves on claims on computer system, inputting concise and accurate file documentation
• Communicates decisions in a clear and professional manner

Requirements

• 1+ year experience examining P&C Residential Property
• Associate degree (or equivalent experience in lieu of a degree)
• Texas Adjuster License or demonstrated progress toward achieving the license
• Ability to sit, hear, converse over the telephone, and key frequently on a computer for long periods of time
• May require some limited overnight travel including participation in remote catastrophe claim response efforts, deposition and other legal witness testimony, completion of training programs, additional work-related activities, and meetings

Skills

• Bilingual, English and preferably Spanish/Mandarin/Vietnamese

Location

• Remote

Work Type

• Fully remote

Experience Level

• 1+ year experience

Education Level

• Associate degree (or equivalent experience)
• Bachelor’s degree
• AIC, and/or CPCU designation

Benefits

• Comprehensive medical, dental, vision, group life, AD&D, and dependent life insurance coverage
• Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) with a generous annual HSA employer contribution
• A 401(k) retirement plan with employer matching contributions up to 6%
• Pension plan that begins vesting at 5 years of employment
• Active support for professional growth, including ongoing training and professional development opportunities sponsored by TWIA
• Support to obtain professional certifications
• Tuition reimbursement program
• Generous paid time off, including vacation, sick leave, paid holidays, and personal days
• Flexible scheduling to support work-life balance

About the Company

• The Association offers a comprehensive and competitive benefits package designed to support both your professional success and personal well-being.
• Texas Windstorm Insurance Association fosters a collaborative and mission-driven work environment where employees are valued, supported, and encouraged to grow.
• Our teams work closely across departments, promoting transparency, innovation, and a shared commitment to serving our policyholders and communities.