Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Target Resume Now
About the Role
Four Star Seafood is a leading provider of fresh, high-quality seafood. We are passionate about the ocean and committed to sustainable practices. We are hospitality-focused fishmongers and part of a close-knit team. Join our dynamic and growing company if you love fresh seafood, are customer-oriented, a team player, and enjoy problem-solving.
Responsibilities
- Manage incoming/outgoing calls, providing exceptional customer service to internal departments, customers, and restaurants.
- Receive and handle customer concerns, providing appropriate solutions and alternatives within company standards and policies to ensure timely resolution.
- Receive, process, and enter orders into the company ordering system.
- Review and proof all orders for accuracy.
- Assist with order pick-ups for from wholesale and retail clients.
- Print invoices, maintain records, and assist with requests from the Operations Teams.
- Provide delivery updates to wholesale and retail clients.
- Follow communication procedures, guidelines, and all company policies.
Requirements
- Minimum of 1 year of experience providing exceptional customer service.
- Strong phone contact handling skills and great active listening skills.
- Sound knowledge of Microsoft Office Suite and Google products.
- High school diploma or GED equivalent.
- Basic math skills (add, subtract, multiply, and divide), with high attention to detail.
- Work well under pressure with strong ability to multi-task and prioritize.
- Ability to learn quickly, adapt, and manage time effectively.
- Professional "go-getter" who understands what it takes to provide exceptional guest service.
- Excellent communications skills and confidence, with a positive attitude.
- Trustworthy with strong work ethic and integrity.
- Speak English fluently and coherently.
Skills
- Customer service
- Phone contact handling
- Active listening
- Microsoft Office Suite
- Google products
- Basic math skills
- Attention to detail
- Multitasking
- Prioritization
- Time management
- Communication skills
- Problem solving
Location
- San Francisco
Work Type
- Part-time
- Onsite
Experience Level
- 1 year of customer service experience
Education Level
- High school diploma or GED equivalent
Salary/Compensations
- $22.50 – $31.25 per hour
Benefits
- Paid time off
- Medical insurance
- Vision insurance
- Dental insurance
- Fresh seafood products at cost plus 10%
- Company merchandise at cost plus 10%
About the Company
- Four Star Seafood is a leading provider of fresh, high-quality seafood to restaurants, chefs, and consumers in the Bay Area.
- We are passionate about the ocean and committed to sustainable practices.
- We like to think of ourselves as hospitality-focused fishmongers, and part of a close-knit team that supports each other through each day.
Equal Opportunity
- Four Star Seafood is an equal opportunity employer and no employee, applicant, or candidate for hiring, promotion, training, or other benefit shall be discriminated against or given preference based on an individual’s, or their associates or relatives’, race, color, creed, sex, sexual orientation, religion, gender, gender identity, national origin, age, disability, ancestry, medical condition, marital status, veteran status, citizenship status, sexual orientation, or any other category or status protected by federal, state, or local laws.
- This policy governs all aspects of our employment.