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About the Role

To provide consistent, efficient, personalized and prompt food service, ensuring Omni Hotel & Resort Standards are always met.

Responsibilities

• Greet guests when entering the restaurant with a pleasant smile and superior customer service
• Set tables according to type of event and service standards
• Take orders and answer questions/offer suggestions on menu selections
• Communicate with culinary team regarding meal requirements, allergies, dietary needs and special requests
• Record transaction in MICROS system at time of order
• Check in with guests to ensure satisfaction with each food course and/or beverage
• Present accurate check to guest and process payment
• Maintain cleanliness of work areas throughout the day
• Clean and set up tables
• Complete closing duties

Requirements

• 2+ years of fine dining serving experience
• Hotel experience an asset
• Knowledge of wines and food and beverage service
• Good verbal and written skills
• Knowledge of Microsoft
• French Service
• Ability to work well under pressure
• Good up-selling skills
• Self-motivated, flexible and reliable
• Honest and dependable
• Great customer service and a positive attitude
• Smart Serve certified

Skills

• Microsoft
• French Service
• Smart Serve certified

Location

• Toronto

Work Type

• Full-time

Experience Level

• 2+ years

Salary/Compensations

• $17.72 per hour
• $19.30 per hour after six months

About the Company

• With a legacy spanning over 120 years, The Omni King Edward Hotel stands as Toronto’s first and longest-standing luxury hotel.
• Blending rich history with timeless elegance and modern hospitality, this landmark property has become a cherished destination for both locals and visitors.
• Located in the heart of downtown Toronto, it offers convenient access to the city’s celebrated restaurants, cultural attractions, and premier shopping districts.
• The Omni King Edward Hotel embodies the spirit of Toronto, vibrant, diverse, and welcoming.
• Making it an ideal choice for business and leisure travellers alike.
• Associates of The Omni King Edward Hotel take pride in being part of a workplace defined by respect, gratitude, and empowerment, supported by comprehensive training, mentorship, and a shared commitment to exceptional service.
• If you’re a friendly, motivated individual with a passion for creating memorable experiences, The Omni King Edward Hotel may be your perfect match.

Equal Opportunity

• Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer.
• The EEO is the Law poster is available using the following link: EEOC is the Law Poster.
• Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
• If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.