About the Role
As a Retail Sales Associate for Your Wireless, a Verizon Wireless Premium Retailer, you will provide an amazing customer experience by educating customers on Verizon Products and Services and guiding them through the selection and buying process.
Responsibilities
- Creating the ideal customer experience for each customer, every day.
- Assisting new and existing customers throughout the sales process.
- Educating customers on all Verizon Products and Services.
- Producing sufficient sales to meet and exceed company and location production standards.
- Handling all customer situations to completely satisfy customers’ needs.
- Assisting both the Store Manager and Assistant Manager in assigned tasks.
- Completing all required training as directed by Your Wireless and Verizon Wireless.
- Setting an example of personal and professional conduct.
- Developing professional skills for career advancement opportunities.
Requirements
- 1+ years of experience in a similar role in a retail environment, preferably with Verizon Wireless or other Wireless business.
- High school diploma or equivalent is preferred.
- Proof of achievement in prior sales and customer service roles.
- Enthusiasm for retail, wireless technology and products, and customer service.
- Ability to travel to various locations in the assigned district as business needs dictate.
- Strong communication and interpersonal skills.
- Self-motivated and goal-oriented.
- Strong attention to detail and accuracy.
- Able to work evenings, weekends, and holidays with a flexible schedule.
- Must be 18 years of age or older and able to provide proof of work eligibility in the US.
- Speak Spanish fluently.
Skills
- Sales
- Customer Service
- Communication
- Interpersonal Skills
- Attention to Detail
- Spanish Fluency
Location
- Brooklyn, New York
Work Type
- Full Time
Experience Level
- 1+ years of experience
Education Level
- High school diploma or equivalent
Salary/Compensations
- Up to $31.00 per hour or more including base hourly rate, commissions, and incentives
Benefits
- Strong base pay and an uncapped commission schedule
- Flexible Work Schedule
- 401k savings program
- Great Healthcare program
- Personal Time Off (5 days Year 1, 10 days Year 2, 15 days Year 4+)
- Employee discounts on Verizon Wireless Service
- Employee discounts on devices and accessories
- Great and fun working atmosphere
- Significant opportunities to grow in the company
- Win prizes and trips through sales contests
About the Company
- Your Wireless is the largest minority-owned Verizon Authorized Retailer.
- Operates 200+ stores across 17 States with over 400 employees.
- Motto: “Be really, really nice, know your $#%@, and always find a way.”
- Focuses on delivering a best-in-class customer experience through simplicity.
Equal Opportunity
- Your Wireless Inc. is an Equal Opportunity Employer and does not discriminate in employment based on race, color, religion, creed, national origin, ancestry, sex/gender (including pregnancy, childbirth, breastfeeding/lactation, and related medical conditions), age, disability, genetic information, sexual orientation, gender identity or expression, citizenship status, military/veteran status, and any other characteristic under applicable federal, state, or local law.
