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About the Role
Raptive is seeking a skilled Salesforce professional to design innovative solutions, provide end-user support, and continuously roll out new features. This role involves collaborating with a close-knit team of Salesforce experts to improve systems and processes, turning ideas into maintainable Salesforce work that enhances user experience.
Responsibilities
- Complete hands-on Salesforce administration and configuration work as part of regular sprint delivery.
- Participate in ongoing team process improvements for efficient Salesforce workflow.
- Own intake and triage for Salesforce feature requests, bugs, and enhancements.
- Partner with stakeholders to gather requirements, define acceptance criteria, and translate needs into actionable Salesforce work.
- Lead Salesforce solutioning for new requests, evaluating configuration options, process impacts, data implications, user experience, scalability, and long-term maintainability.
- Partner with the Salesforce administration team to ensure solutions are well-defined, technically feasible, and aligned with best practices.
- Help resolve Salesforce tickets, support issues, and process bottlenecks.
- Create and maintain Salesforce process and platform documentation.
- Support release readiness, stakeholder communication, testing context, and post-release validation for Salesforce changes.
Requirements
- Certified Salesforce Administrator
- 5+ years experience as a Salesforce Administrator in a customized Salesforce environment with 100+ users
- 3+ years of business analysis experience, ideally in a Salesforce, CRM, business systems, sales operations, or revenue operations environment
- 1+ years experience with data hygiene work or data analysis in support of systems and team members.
- Ability to think critically and logically through complex data adjustments.
- Experience owning Salesforce solution design or business systems work from intake through release in a cross-functional environment.
- Strong communication and cross-functional collaboration skills, with the ability to partner effectively across all levels.
- Ability to learn the ins and outs of the business, retain information, and apply it.
- Strong Salesforce solution judgment, including the ability to balance out-of-the-box functionality, configuration, customization, scalability, maintainability, and an appropriate level of effort.
- Detail-oriented and process-minded, with the ability to create scalable workflows and documentation.
- Comfortable working in a fast-paced environment, able to work with minimal supervision to initiate and complete tasks.
Skills
- Salesforce administration
- Salesforce configuration
- Business analysis
- Data hygiene
- Data analysis
- Critical thinking
- Logical thinking
- Communication
- Cross-functional collaboration
- Salesforce solution design
- Process documentation
- Workflow creation
- Salesforce AI capabilities
- AI-assisted Salesforce administration workflows
- Agentforce
- MCP-connected workflows
- Salesforce CLI
- Codex
- SQL
- Data governance
- Data stewardship
- Salesforce Marketing Cloud
- Salesloft
Location
- Remote
Work Type
- Full-time
Experience Level
- 5+ years experience as a Salesforce Administrator
- 3+ years of business analysis experience
- 1+ years experience with data hygiene work or data analysis
Education Level
- Certified Salesforce Administrator
- Certified Salesforce Business Analyst
- Salesforce Certified Data 360 Consultant
- Salesforce Advanced Administrator certification
Salary/Compensations
- $90,000-$120,000
Benefits
- Additional incentive compensation
About the Company
- Raptive is a new kind of media company built for creators and home to one of the largest and most diverse audiences on the internet.
- For advertisers, Raptive provides a direct path to premium creator environments, high-impact creative capabilities, and scaled access to trusted content that drives meaningful consumer attention, engagement, and results.
- Raptive combines its position as the world’s largest ad management platform with a comprehensive suite of monetization, audience and business solutions that enable creators to turn their passions and talents into thriving independent companies and enduring brands.
- We stand for the future of a diverse, open internet powered by the creativity and entrepreneurship of the independent creators and publishers it serves.
- To date, Raptive has driven $4 billion to it's partners.
- Join us in creating a more equitable and inclusive future for media.
- Raptive was recognized as a Fortune 100 Best Places To Work for 2025-2026.
Equal Opportunity
- Raptive is committed to diversity, equity, and inclusion.
- We believe we are most impactful when people with a wide range of backgrounds, experiences, and identities come together with a common purpose.
- We encourage candidates from all backgrounds to apply.
- Raptive is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
- For individuals with disabilities who would like to request an accommodation, please reach out to a member of our recruiting team.