Account Executive - SAP Academy for Customer Success - San Francisco (Hybrid) at SAP | San Francisco, CA, US | Rezi

Account Executive - SAP Academy for Customer Success - San Francisco (Hybrid) at SAP

Account Executive - SAP Academy for Customer Success - San Francisco (Hybrid)

SAP · San Francisco, CA, US

2 weeks ago

Account Executive - SAP Academy for Customer Success - San Francisco (Hybrid)

SAP · San Francisco, CA, US

20 days ago
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About the Role

As an Account Executive within the SAP Next Gen - Academy for Customer Success, you will be responsible for successfully completing a 10-month learn-apply program. This program includes classroom and field phases designed to enhance your support in a critical customer-facing function within our Customer Success Board Area. You will immerse yourself in experiential learning focusing on digital transformation, global intelligence, human skills, business and technology acumen, solution/industry knowledge, and strategy/tools/process. The program aims to enrich your knowledge of SAP and the Customer Success board area, providing professional experience to prepare you for serving customers. Upon successful completion, you will transition into a direct customer-facing sales role with ongoing mentoring and coaching.

Responsibilities

  • Successfully complete a 10-month learn-apply program, including classroom and field phases.
  • Enhance support in a critical customer-facing function within the Customer Success Board Area.
  • Immerse in multi-dimensional, experiential learning focusing on digital transformation, global intelligence, human skills, business and technology acumen, solution/industry knowledge, and strategy/tools/process.
  • Learn to drive value across the customer lifecycle through solution adoption and ongoing renewals that foster account expansion.
  • Receive onboarding in your local market with on-the-job training and mentoring by a Senior Account Executive.
  • Work both behind the scenes and directly with customers.
  • Transition into a direct customer-facing sales role upon program completion.
  • Continue to receive mentoring and coaching support to accelerate growth.

Requirements

  • 2–3 years of professional experience in a quota-carrying sales environment in a technology company OR in a role with significant exposure to business processes.
  • Experience generating opportunities, qualifying leads, and managing sales pipelines across a defined territory with a proven track record of building customer relationships and articulating value propositions.
  • A cooperative and productive approach to working relationships, internally and externally.
  • A strong ability to quickly learn new concepts, adapt to changing environments, and apply knowledge to deliver results.
  • An understanding of AI fundamentals, uses, and ethics, to identify business problems solvable with AI.
  • Strong Business Acumen, including demonstrated knowledge of business processes and/or industries.
  • Proficiency in English to engage with our global network.
  • A curious and agile mindset, with a passion for learning and the resilience to adapt in a fast-paced, evolving environment.
  • Strong problem-solving, project management, and creative thinking skills, with the ability to collaborate across teams and communicate ideas clearly and effectively.
  • Emotional intelligence and cultural awareness that support inclusive teamwork and thoughtful stakeholder engagement.
  • A growing foundation in business acumen and emerging technologies, especially artificial intelligence, paired with a results-oriented approach and the courage to take initiative.

Skills

  • SAP Finance & Spend Management (F&S)
  • SAP SuccessFactors (Human Capital Management - HCM)
  • SAP Supply Chain Management (SCM)
  • SAP Customer Experience (CX)
  • SAP Business Transformation Management (BTM)
  • SAP Business Technology Platform (BTP) & SAP Business Data Cloud (BDC)
  • AI Adoption Mindset
  • Agentic AI Day-to-Day Practice
  • Context Engineering

Location

  • San Francisco (Hybrid)

Work Type

  • Hybrid
  • Regular Full Time

Experience Level

  • 2-3 years of professional experience

Salary/Compensations

  • 91,600 - 205,700

Benefits

  • Constant learning
  • Skill growth
  • Great benefits
  • Full-time employment from day one
  • On-the-job training
  • Mentoring
  • Coaching support
  • SAP North America Benefits

About the Company

  • SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively.
  • Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management.
  • As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development.
  • We help ensure every challenge gets the solution it deserves.
  • SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best.
  • We believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential.
  • We ultimately believe in unleashing all talent and creating a better world.

Equal Opportunity

  • SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities.
  • Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.