About the Role
Floor & Decor Sr. Designer leads the design team, providing consultative design services to build lasting customer relationships and brand loyalty. Responsibilities include meeting with customers, understanding their project needs, educating them on project requirements, and creating design concepts that align with their style, lifestyle, and budget.
Responsibilities
- Build and maintain lasting relationships with residential and professional customers.
- Greet store customers and support store design walk-in needs.
- Schedule design appointments and develop clientele through networking, referrals, and store leads.
- Provide advice on tile, wood, stone, and accessories for residential and commercial projects.
- Design and sell complete, functional, and aesthetically appealing solutions.
- Manage multiple customer projects from inquiry to installation with accuracy and timeliness.
- Maintain consistent and concise communication with customers and stakeholders.
- Utilize company communication tools and emails effectively.
- Collaborate with store leadership and employees to manage projects and achieve goals.
- Support company initiatives and goals by modeling and coaching best practices.
- Stay engaged with current and emerging design trends.
- Utilize design applications such as Salesforce, Online Design Appointment Scheduler, and MyProject.
- Participate in local professional affiliations like ASID and NKBA.
- Perform other duties as assigned.
Requirements
- Design education (BA or AA in Interior Design) or 6 years of interior design experience in lieu of design education.
- Combination of education and experience equal to 6 years.
- Prior retail/sales experience preferred.
- Knowledge of hard surface flooring is a plus.
- Proficient in basic mathematical skills.
- Must be self-motivated and able to multi-task in a fast-paced environment.
- Excellent verbal, written, and interpersonal skills.
- Basic computer knowledge, including Microsoft Office suite.
- Internal candidates must have 24 months of experience in a Floor & Decor Designer position.
Skills
- Interior design
- Sales
- Customer relationship management
- Project management
- Communication
- Basic computer knowledge
- Microsoft Office suite
- Design applications (Salesforce, proprietary Online Design Appointment Scheduler, MyProject)
- Networking
Location
- Store
Work Type
- Full-time
Experience Level
- 6 years interior design experience
- 24 months of experience in a Floor & Decor Designer position (internal candidates)
Education Level
- BA or AA in Interior Design
Salary/Compensations
- $16.78 per hour minimum base pay
Benefits
- Bonus opportunities
- Career advancement opportunities
- 401k with company match
- Employee Stock Purchase Plan
- Referral Bonus Program
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Other Insurance Plans (subject to eligibility criteria)
- Paid vacation
- Paid sick time
- Paid holidays
- Personal holiday
- Paid Volunteer Time Off (starts on Day 1)
About the Company
- Floor & Decor is a leading flooring retailer founded in 2000 in Atlanta, with dozens of stores nationwide and more planned.
- The company has a strong entrepreneurial spirit and has revolutionized the flooring business.
- Floor & Decor offers the largest in-stock selection of tile, wood, stone, and flooring accessories at competitive prices.
- The company is actively seeking talented individuals with a strong work ethic and a passion for helping others.
Equal Opportunity
- Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.
- This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment.
- This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status.
