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About the Role
We are seeking a strong Commercial Account Associate, Complex Risks, to support our Property & Casualty (P&C) Commercial Lines Insurance accounts in Toronto. This role requires responsiveness, strong time management, and good knowledge of property and casualty, ideally for someone with strong technical and systems experience.
Responsibilities
- Set up and maintain both digital and physical client files, ensuring compliance with HUB standards.
- Prepare files for storage.
- Communicate effectively with clients, responding promptly to inquiries and requests.
- Prepare client renewal packages, including certificates and summaries.
- Participate in client meetings, ensuring thorough preparation and engagement.
- Accurately calculate provincial taxes and prepare premium finance quotes.
- Conduct detailed policy proofing and fact-checking.
- Manage accounts receivable and track invoicing.
- Oversee abeyances, expiry dates, and ensure timely issuance of submissions, binders, summaries, and policies.
- Respond to third-party information requests.
- Manage data entry in a computerized database.
- Maintain effective abeyance systems and manage expiration and producer reports.
- Conduct internet research as needed.
- Forward submissions to underwriters and follow up for responses.
- Engage in market negotiations for commercial policies.
- Utilize and negotiate finance plans.
- Aim to minimize Days Sales Outstanding (DSO) to meet HUB standards.
- Assist in collections and financial transactions in line with HUB standards.
Requirements
- Valid RIBO license required.
- Typically, 2-3 years of commercial insurance experience.
- Experience in market negotiations on commercial policies is an asset.
- Strong aptitude to learn new risks along with a desire to keep up to date with emerging trends.
- Results-oriented and passionate, with a strong sense of accountability and client management skills.
- Detail-oriented with strong organization and prioritization skills.
- A solid team player who also possesses independence of thought.
- Proactive client-focused approach with effective negotiation and follow-up skills.
- Proficient in Microsoft Office: Word, Excel (formulas and pivot tables), PowerPoint and Outlook.
- Experience with Applied EPIC or similar insurance broker management systems.
- 2-5 years of relevant experience.
Skills
- Property and casualty knowledge
- Technical and systems experience
- Client communication
- Time management
- Organization
- Prioritization
- Negotiation
- Follow-up
- Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Applied EPIC or similar insurance broker management systems
Location
- Toronto
Work Type
- Full-time
Experience Level
- 2-3 years
- 2-5 years
Salary/Compensations
- $55,000 to $70,000
Benefits
- Flexible working arrangements
- Generous time-off policies
- HUB-sponsored training programs
- Tuition reimbursement
- Reimbursements for professional licensing and membership fees
- Special discounts on events, travel, accommodations, and personal home & auto insurance
- Extended health benefits
- Disability insurance
- RRSP matching
- Paid-time-off benefits
- Eligible bonuses
- Commissions for some positions
About the Company
- HUB International is a premier insurance brokerage with an expansive network of over 20,000 professionals across 500 offices in North America.
- We advise businesses and individuals on how to prepare for the unexpected through risk services, claims management, and compliance support.
- Headquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services.
- Our vast network of specialists provides peace of mind by protecting clients through unrelenting advocacy and tailored insurance solutions.
- Service defines who we are, extending to our clients, employees, and communities.
- We are committed to giving back and making a meaningful difference through local initiatives.
Equal Opportunity
- If you require assistance or accommodation at any stage of the recruitment process, we encourage you to let us know—we’re here to support you.
- At HUB, building an inclusive workplace isn’t just part of what we do—it’s at the heart of who we are.