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About the Role

Vanguard Investments Canada is seeking a highly professional and detail-oriented Receptionist Associate to serve as the first point of contact for their office. This role is key in shaping the day-to-day experience for both visitors and employees, ensuring a welcoming, seamless, and well-run office environment.

Responsibilities

• Welcome clients, candidates, and visitors with a warm, professional presence.
• Manage visitor check-in, security protocols, and coordination with internal stakeholders.
• Escort visitors and vendors as needed.
• Support executive and client meetings, including room setup, coordination, and hospitality.
• Manage incoming calls, inquiries, and general office communications.
• Ensure consistent front desk coverage and effective communication across the team.
• Oversee daily office activities, including mail distribution, couriers, and supply management.
• Coordinate with vendors (e.g., facilities, catering, building management) to support office needs.
• Maintain a clean, organized, and professional workspace, including reception and common areas.
• Provide administrative support across the team as needed (e.g., scheduling, meeting coordination, document preparation).
• Assist with team events, onboarding activities, and workplace initiatives.
• Support ad hoc requests, events, and projects.
• Support office safety procedures, including coordination during emergency situations.

Requirements

• 1–3 years of experience in reception, office administration, or a client-facing role.
• Experience in a corporate or financial services environment is an asset.
• Post-secondary education in business or office administration preferred.

Skills

• Strong client service orientation with a professional and approachable presence.
• Excellent communication skills (verbal and written).
• Highly organized with strong attention to detail.
• Ability to manage multiple priorities with efficiency and sound judgment.
• Proactive, dependable, and collaborative.
• Proficiency with Microsoft Office tools (Outlook, Teams, Word, Excel).

Location

• Canada

Work Type

• Hybrid

Experience Level

• 1-3 years

Education Level

• Post-secondary education in business or office administration preferred

Salary/Compensations

• $70,000-$75,000

Benefits

• Health insurance
• Accident and life insurance
• Retirement savings plans

About the Company

• Vanguard Investments Canada is committed to delivering an exceptional experience for clients and employees.
• Vanguard is one of the world's leading investment management companies, serving individual investors, institutions, employer-sponsored retirement plans, and financial professionals.
• We have a diverse and talented crew with a culture that promotes teamwork, along with an unwavering focus on serving our clients' best interests.

Equal Opportunity

• Vanguard is committed to fostering an accessible and inclusive workplace.
• We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code.
• If you require accommodation at any stage of the recruitment process, please inform us. We will work with you to meet your needs and you can reach us at americas_crewcentral@vanguardhr.com, quoting the job ID and job title.