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About the Role

The Key Lead is responsible for ensuring all customers receive a quality in-store experience by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates, and ensuring store operations run effectively. This role is part of the store leadership team, driving store performance through customer experience and team achievement of daily sales.

Responsibilities

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge, Brand Awareness, while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.

Requirements

• High School Diploma/ G.E.D. preferred, or equivalent
• 1 year of retail experience is preferred.
• Retail supervisory / management experience is not required.
• Experience in leading groups or teams is preferred.
• Maintain a strong customer focus.
• Demonstrate exceptional interpersonal skills.
• Possess strong communication skills.
• Show knowledge of current fashion trends.
• Be energetic, outgoing, and assertive.
• Take initiative and show confidence.
• Master adaptability and flexibility.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Exhibit a strong work ethic.

Skills

• Customer Focus
• Interpersonal Skills
• Communication Skills
• Fashion Trends Knowledge
• Initiative
• Confidence
• Adaptability
• Flexibility
• Detail-Oriented
• Applied Learning
• Proactive Thinking
• Work Ethic

Location

• Onsite

Work Type

• Part-time

Experience Level

• 1 year of retail experience preferred
• Retail supervisory / management experience not required
• Experience in leading groups or teams preferred

Education Level

• High School Diploma/ G.E.D. preferred, or equivalent

Salary/Compensations

• $19.80 per hour

Benefits

• Quarterly Sales Incentive Bonus
• Merchandise Discount
• Opportunities for Career Advancement
• Opportunity to Become a Brand Affiliate
• Training and Development
• A Global Team of People Who'll Celebrate you for Being YOU

About the Company

• Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.
• The company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are.
• Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com.
• Join us as we team up around the globe and grow to a $5+ billion family of brands—powered by purpose and the belief that we are all leaders.

Equal Opportunity

• ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.