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About the Role

The Program Assistant provides administrative support to the Program Director, management team, and shelter staff to ensure the efficient operation of the facility.

Responsibilities

• Perform administrative tasks including monitoring records for required documentation, collecting client documents, and filing records.
• Greet and log clients and visitors, directing them to the appropriate party.
• Assist with program-related clerical duties such as payroll information, scheduling, and report generation.
• Adhere to agency and funding source guidelines and protocols, including HIPAA and Confidentiality.
• Undertake other tasks as assigned by the Director.

Requirements

• Bi-lingual in Mandarin or Spanish is preferred.
• Minimum of three years of experience as an Administrative Assistant, preferably supporting abused families or women with special needs.
• Experience with data entry.
• Excellent interpersonal and communication skills.
• Organized and detail-oriented.
• Ability to work independently, take initiative, and function effectively as a team member.
• Demonstrated sensitivity and experience with or knowledge of homeless families, including individuals who identify as LGBTQ+, HIV-affected, the elderly, and individuals with substance abuse and/or mental health issues.
• Familiarity with DHS regulations is a plus but not required.
• Proficient in computer use, including Microsoft Office applications.
• Ability to read printed and handwritten materials.
• Ability to use computer mouse and keyboard.
• Ability to read information on a computer screen.
• Ability to sit for extended periods.
• Ability to enter information into digital forms and spreadsheets.
• Ability to occasionally lift 10 pounds, reach, and bend.

Skills

• Data entry
• Interpersonal skills
• Communication skills
• Organization
• Attention to detail
• Independent work
• Teamwork
• Sensitivity to diverse populations
• Computer literacy
• Microsoft Office applications

Location

• New York City

Work Type

• Full-time

Experience Level

• 3+ years

Education Level

• Bachelor's Degree

Salary/Compensations

• $38,000

About the Company

• Founded in 1980, Urban Resource Institute (URI) is the nation's largest provider of domestic violence shelter services and a leader in supporting homeless families.
• URI operates 24 shelters across New York City, providing 3,700 beds nightly with trauma-informed services.
• Services include counseling, childcare, case management, economic empowerment, legal advocacy, youth prevention, and abusive partner intervention.
• URI also develops permanent affordable housing as part of its commitment to safety, stability, and healing.

Equal Opportunity

• At URI we are committed to cultivating an inclusive work environment.
• We actively seek a diverse candidate pool and encourage candidates of all backgrounds and abilities to apply.
• URI offers equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category under federal, state and local law.