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About the Role

The Solution Engineer is a strategic partner supporting customers and sales teams throughout the sales process by solving a broad set of technical and business activities. This role extends beyond pre-sales into post-sales enablement, ensuring successful deployment, adoption, and long-term value realization for enterprise customers.

Responsibilities

• Lead enterprise deployment planning discussions with customer IT teams, including scalable rollout strategies across Windows (Intune/SCCM/GPO) and macOS (JAMF/plist) environments, solution design, and security review.
• Develop and present technical materials explaining think-cell’s solution, deployment model, and integration approach to technical audiences.
• Translate customer requirements into scalable deployment and configuration recommendations, providing hands-on guidance throughout technical discovery, pilot setup, rollout planning, and post-deployment optimization.
• Manage inquiries related to data security and compliance for a Software as a Service product.
• Adjust XML Style Files to reflect customer PowerPoint design guidelines.
• Generate product presentations and provide tailored demonstrations of the product to customers, drawing on extensive think-cell product feature expertise.
• Educate and assist sales teams, working in tandem with product management and sales enablement.

Requirements

• Bachelor's or master's degree in a relevant field (e.g., Business Technology, Computer Science, Information Technology, Software Engineering).
• 2-6 years of experience in Solution Consulting, Sales Engineering, Product Specialist supporting sales in SaaS or similar roles, with stakeholder management experience, or hands-on enterprise software deployment experience (IT support, application deployment, Windows administration).
• Computer Science or Information Systems background, including XML, security, and deployment across Windows (Intune/SCCM/GPO) and macOS (JAMF/plist).
• Skilled at developing captivating PowerPoint presentations.
• Confident, polished communicator capable of simplifying complex concepts for both technical and non-technical audiences during technical customer demos and deployments.
• Consultative and curious mindset in approach to problem-solving.
• Ability to identify, analyze, and resolve issues effectively.
• Strong sales mindset with the ability to effectively communicate and demonstrate the product’s value to customers.
• Ability to be proactive and forward thinking to anticipate customer needs.
• Technical exposure to VBA, python, and API.
• Comfortable traveling to headquarters in Berlin, Germany 1-2x per year.
• Must have full-time US work authorization; no sponsorship opportunity available.

Skills

• XML
• Security
• Deployment across Windows (Intune/SCCM/GPO) and macOS (JAMF/plist)
• PowerPoint presentations
• Communication
• Problem-solving
• Sales
• VBA
• Python
• API

Location

• NYC office

Work Type

• Hybrid
• Full-time

Experience Level

• 2-6 years

Education Level

• Bachelor's degree
• Master's degree

Salary/Compensations

• 85-120k USD per year

Benefits

• Medical
• Dental
• Vision
• Disability leave
• Parental leave
• Paid time off
• 401k contribution

About the Company

• At think-cell, we’re on a mission to revolutionize the way professionals work – making presentation creation smarter, faster, and more efficient.
• Since our founding in 2002 in Berlin, we've been crafting powerful software that seamlessly integrates with Microsoft Office, helping users easily transform complex data into stunning charts and diagrams.
• Driven by innovation and technical excellence, our diverse and dynamic team thrives on creativity and collaboration.
• We foster an inclusive culture where ideas flourish, and every team member has the opportunity to make a real impact.
• We are empowering over 1.3 million business users across 35,000 companies, including the world’s top consulting firms, DAX 40 leaders, and the biggest US blue-chip enterprises.
• With offices in Berlin, Munich, Denver, Boston, London, Tokyo, and Dubai, we are a diverse, passionate team of over 220 people, united by a shared commitment to excellence and innovation.
• Our proprietary technology sets the standard in business document creation, and we're in a dynamic, growing market with enormous potential.
• Our Values: Forward Thinking, Ownership, Customer First, Unified Team, Strive for Excellence.

Equal Opportunity

• think-cell is proud to be an equal opportunity employer and does not discriminate based on race, color, religion, national origin, age, disability, sex, gender identity or expression, sexual orientation, marital status, military or veteran status, or any other characteristic protected by law.