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About the Role

The Fanatics App team seeks an operations associate to support campaign execution and analytical insights across FES digital product surfaces. This role is designed for a detail-oriented problem solver with a strong operational mindset, responsible for operationalizing campaigns, maintaining content/promotional accuracy, and producing insights that inform decision-making across Marketing, CRM, and Product. This role blends hands-on execution with continuous process improvement and reporting rigor.

Responsibilities

Support the creation, execution, and monitoring of marketing and promotional campaigns across the Fanatics App for ecosystem marketing.
Collaborate with Marketing, CRM, Commercial, Product, Legal, and Customer Service to ensure campaigns are operationalized correctly end to end.
Assist in briefing and QA’ing creative assets tied to campaigns.
Troubleshoot operational issues and support launch adjustments to protect the customer experience.
Identify opportunities to streamline workflows and improve operational processes across Marketing, CRM, Product, and Support.
Recommend data-driven improvements to structure, execution, and measurement.
Champion the end-to-end customer experience through operational excellence.

Requirements

1–3 years of experience in operations, analytics, marketing operations, or a related role.
Strong analytical mindset with experience working in data-driven environments.
Familiarity with the sports calendar and landscape.
Highly detail-oriented with experience owning workstreams.
Curious, fast learner with a willingness to dive deep into new systems and operational models.
Collaborative, empathetic team player comfortable working cross-functionally.
Willingness to work flexible hours including occasional evenings or weekends as needed.
Interview and onboarding may include in-person components, such as onsite interviews or Launching into Better: LIVE.

Skills

Operations
Analytics
Marketing Operations
Data-driven environments
Sports calendar
Sports landscape
Detail-oriented
Workstream ownership
System and operational model learning
Cross-functional collaboration
Empathy
Teamwork

Experience Level

1-3 years

Education Level

Bachelor’s degree in Business, Marketing, Analytics, Sports, or related field.

Salary/Compensations

$70,000—$77,500 USD

Benefits

Full-time employment
Bonus
Benefits information available at https://benefitsatfanatics.com/

About the Company

Fanatics is building a leading global digital sports platform, igniting the passions of global sports fans and maximizing the presence and reach for its hundreds of sports partners globally.
The company operates across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming.
Fanatics has an established database of over 100 million global sports fans.
It has a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes.
The company has over 2,000 retail locations, including its Lids retail stores.
More than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.