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About the Role

Isaac is building a Learning & Development function to scale with the company. This role will shape how people are developed, owning the end-to-end arc of learning from content to delivery methods and leadership development. It is a build role, not a maintain role, and the senior leader for people development at Isaac.

Responsibilities

• Own what great learning looks like at Isaac across the full breadth of how people develop, including live training, self-paced content, coaching, mentoring, and on-the-job learning.
• Make development and learning at Isaac a defining part of the culture, attracting talent and differentiating the company through employee quality.
• Design an integrated development ecosystem where on-the-job experiences, formal learning, coaching, mentoring, talent assessments, and career development accelerate growth.
• Lead the design and build of Isaac’s Leadership Academy, a multi-level program with external partners to advance leadership skills from early career through to Partner.
• Own the technical operational training by level from induction through to Principal, evolving content as the business changes.
• Own the manager capability agenda, defining expectations for development conversations, feedback, and team growth, and embedding these into leadership practices.
• Shape the leadership capability definition and metrics to signal system effectiveness.
• Partner with senior leaders to translate the competency framework into behavior descriptors, learning experiences, and development reps that shift employee behavior.
• Bring an external, evidence-based view of organizational learning, identifying effective practices and innovations relevant to Isaac's culture.
• Explore and introduce innovative learning approaches, leveraging new technologies, AI, and emerging practices for engaging development experiences.
• Engage external partners and academic faculty where beneficial, and build internal facilitation capability over time.
• Lead and develop the L&D team, building a strong group across systems, execution, leadership development specialists, and FO Sector Dev Leads.
• Operate as a senior member of the People Team leadership group, contributing to strategy and partnering with the VP P&C.

Requirements

• Deep expertise in organizational learning, understanding adult development in professional services and designing for it.
• Formal grounding in learning science, instructional design, organizational psychology, adult development, or a related discipline through academic training or significant practitioner work.
• Significant experience leading the learning and development function in a serious organization (corporate, professional services, or scale-up) with ownership of development design, not just training delivery.
• A track record of designing leadership development programs that demonstrably shifted behavior, with supporting evidence (manager feedback, leader effectiveness measures, retention outcomes).
• Experience operating as a peer alongside senior business leaders, credible in strategic conversations and accustomed to being challenged.
• Hands-on experience building from scratch, including competency frameworks, faculty models, measurement approaches, and content libraries.
• Practical experience with the full blended-learning palette (live training, self-paced digital, coaching, mentoring, on-the-job learning) and a clear point of view on their integration.
• A formed view on AI in development, ideally with practical project experience.
• Strong written and verbal communication skills, maintaining a high standard across decks, frameworks, and sessions.

Skills

• Organizational learning
• Learning design
• Instructional design
• Organizational psychology
• Adult development
• Leadership development
• Blended learning
• AI in development
• Communication (written and verbal)

Location

• Liberty Village office

Work Type

• Hybrid

Experience Level

• Senior

Education Level

• Formal grounding in learning science, instructional design, organizational psychology, adult development, or a related discipline

Salary/Compensations

• CAD 165000 - CAD 195000 - yearly

Benefits

• Rewarding great work with great experiences
• Fostering rapid career growth
• Sharing the success of the business with the whole team
• Flexible working environment
• Compensation package aligns with provincial pay transparency requirements

About the Company

• Isaac is an operational consultancy composed of engineers, innovators, and creators who simplify complexity, realize potential, and uncover opportunities for companies across industries.
• Recognized as one of the top 10 Best Places to Work in Canada for the past 7 years, and number 1 in 2022.
• Culture of rewarding great work with great experiences, fostering rapid career growth, and sharing business success.

Equal Opportunity

• Isaac is an equal opportunity workplace that does not discriminate in employment on the basis of any protected grounds, including age, ancestry, colour, race, citizenship, ethnic origin, place of origin, creed, disability, family status, marital status (including single status), gender identity, gender expression, sex (including pregnancy and breast feeding), and sexual orientation.
• Assistance or accommodation is available for individuals with disabilities.