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About the Role
As an Account Executive III (Farmer) at Flexport, you will own and lead complex client relationships, driving client success and accelerating global trade. You will act as a strategic partner, identifying opportunities for efficiency and growth within their supply chains using Flexport's full product suite.
Responsibilities
- Own end-to-end success for a portfolio of complex, multi-modal Flexport accounts in North America.
- Lead RFP bids and renewals end-to-end.
- Serve as a strategic partner to clients, identifying opportunities for efficiency and cost reduction.
- Lead high-impact business reviews (QBRs/MBRs) with tailored recommendations.
- Drive cross-sell and upsell across Flexport's full product suite, meeting or exceeding revenue and retention targets.
- Collaborate with internal teams on solutions requiring alignment and problem-solving.
- Mentor and coach junior Account Executive teammates.
Requirements
- 5+ years of experience in account management, client success, or a similar client-facing role.
- Logistics, supply chain, or SaaS background strongly preferred.
- Proven track record of independently managing and growing a complex, multi-product book of business.
- Deep understanding of global trade and supply chain operations across multiple modes (ocean, air, trucking, customs).
- Demonstrated ability to operate without a playbook in ambiguous or novel situations.
- Strong commercial instincts to identify and close growth opportunities.
- A tendency to develop others.
- A 'compliance first' attitude.
Skills
- Account Management
- Client Success
- Logistics
- Supply Chain Operations
- SaaS
- Global Trade
- RFP Management
- Business Development
- Cross-selling
- Up-selling
- Mentoring
- Coaching
Location
- North America
- Onsite
Work Type
- Onsite
- Full-time
Experience Level
- Senior
Salary/Compensations
- $91,000—$115,000 USD
Benefits
- Competitive compensation
- Comprehensive benefits
- Bonus
- Equity
- Medical
- Dental
- Flexible time off
About the Company
- Flexport believes global trade can move the human race forward, with a mission to make global commerce easy and accessible.
- We are shaping the future of a $10T industry with innovative technology and exceptional people.
- Companies of all sizes use Flexport technology to move merchandise across 112 countries.
- We play a pivotal role in how goods move around the world, especially during recent global supply chain crises.
- We are backed by top investors who believe in our mission, solutions, and people.
Equal Opportunity
- All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.