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About the Role

This client-facing role involves leading service for a portfolio of the UK’s largest retail clients, using data to develop strategic recommendations and solve business needs. You will establish rapport with clients by being client-focused, responsive, and approachable.

Responsibilities

• Lead the service of a portfolio of the UK’s largest Tech & Home & DIY retailers and ensure client service is delivered to the agreed standard, meeting the service level requirements
• Work directly with retailers to understand their key business questions and strategic aims.
• Develop and maintain strong relationships with both client and internal stakeholders.
• Produce actionable insight and answer retail partner queries and requests.
• Organize and prepare retailer presentations, bringing in multiple research methodologies from NIQ to produce an overall picture of retail market trends.
• Build and deliver tailored insights/presentations for retailers using a storyline approach.
• Contribute to ongoing training and development of our people and capabilities.

Requirements

• Minimum of 2+ years of relevant market research experience (in a previous agency or client-side).
• Must enjoy and have experience with data analysis to find true stories and themes for insight and recommendations.
• Presentation experience and client management skills.
• Strong reporting and communication skills.
• Engaging 'Story-Teller' ability.
• Proficiency with PowerPoint and Excel.
• Experience using data analysis packages.
• Ideally knowledge of the UK retail market, or willingness to immerse and become an expert.

Skills

• Analysis skills
• Presentation skills
• Client management skills
• Reporting skills
• Communication skills
• Story-Telling
• PowerPoint
• Excel
• Data analysis packages

Location

• London

Work Type

• Full-time
• Hybrid

Experience Level

• 2+ years

Salary/Compensations

• 33500 GBP to 40906 GBP gross per year

Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

About the Company

• NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth.
• In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach.
• With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™.
• NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

Equal Opportunity

• All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws.
• We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact.