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About the Role

Blackstone Consulting, Inc. is seeking a customer service-driven individual with good people skills to work onsite at a global leader in innovation and technology. The ideal candidate is well-organized, has strong attention to detail, and takes pride in their work.

Responsibilities

• Receive and direct guests to appropriate locations and personnel/contacts.
• Maintain a detailed guest database.
• Issue temporary badges when necessary.
• Notify personnel of guest arrival.
• Utilize company intranet, telecom networks, and computer and iOS-based systems.
• Apply job skills and company policies to complete assigned tasks.
• Work on semi-routine assignments, recognizing the need for occasional deviation from accepted practice.
• Provide coverage in building lobbies during vacations, schedule changes, breaks, and lunches.
• Monitor and maintain working area conditions and equipment for cleanliness, proper maintenance, and safety.
• Strictly follow attendance policies.
• Follow work attire guidelines.
• Perform administrative duties including laminating, data entry, word processing, and tracking/managing inventory.

Requirements

• 1-3 years of related experience.
• Excellent written, technical, and communication skills.
• Ability to prioritize conflicting tasks and meet deadlines.
• Professional composure at all times.
• Effective time management, multi-tasking, organization, and prioritization skills.
• Ability to receive and provide feedback.
• Ability to establish and maintain positive relationships.
• Ability to influence others, handle conflict appropriately, and escalate issues when necessary.
• Flexibility with last-minute schedule changes.
• Clean driving record (subject to DMV and Background Check).
• Reliable transportation.

Skills

• Customer service
• People skills
• Organization
• Attention to detail
• Time management
• Punctuality
• Flexibility
• Data entry
• Word processing
• Inventory management
• Proficiency with Calendar, Mail, and other OS X based office systems (plus)

Location

• Austin area

Work Type

• Onsite
• Full-time

Experience Level

• 1-3 years of related experience
• 1 year of customer service experience

Education Level

• Associate's degree preferred, but not required

Salary/Compensations

• $18.50 per hour

Benefits

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Paid time off
• Referral program
• Vision insurance

About the Company

• Global leader in innovation and technology.