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About the Role

The Assistant Director of Campus Services supports a broad range of operational responsibilities within the Operations Division, overseeing administrative support functions and student-facing services. This role is key in managing assigned programs, regulatory compliance, institutional services, and division-wide administrative functions, while partnering with leaders to advance strategic priorities and enhance operational effectiveness.

Responsibilities

Oversee the School-wide Transportation Program, including administering ticketing systems, developing surveys, and coordinating with families and vendors on routing, service, and safety.
Oversee, maintain, and evaluate compliance programs and regulatory requirements impacting the Division of Operations, ensuring adherence to New York State and New York City regulations.
Manage and serve as the primary administrator for the Magnus Health System, including health forms, compliance reporting, student records, and communications.
Assist in the oversight of Dining Services and Health Services, including operational planning, vendor coordination, and regulatory compliance.
Serve as a representative of the School in matters related to facilities rentals, coordinating with external organizations and managing client relationships.
Oversee key operational systems and administrative services, including the Virtual School Store, postage and mailing systems, and document retention.
Provide specialized support to departmental programs focusing on marketing, customer engagement, surveys, and continuous improvement.
Collaborate with leaders across the Operations Division to advance division-wide priorities and enhance operational effectiveness.
Support Operations Division-wide administrative and financial functions, including budget tracking, invoice reconciliation, and data analysis.
Represent Operations at marketing, admissions, enrollment, and community events.
Foster positive relationships with team members and various stakeholders.
Motivate and inspire the team and coworkers to achieve goals.
Perform other related projects and duties as needed and assigned.

Requirements

Bachelor's degree or equivalent from an accredited institution.
Demonstrated ability to understand and respond to the needs of individuals from different backgrounds and perspectives.
Excellent interpersonal, written, and verbal communication skills.
Strong organizational and project management skills, with the ability to manage multiple priorities and meet deadlines.
Ability to identify issues quickly, problem-solve, and remain calm in stressful situations.
Experience managing programs, projects, vendors, or operational services in an educational, nonprofit, hospitality, healthcare, or similarly customer-focused environment is preferred.
Proficiency with computer systems and software, including word processing, spreadsheets, databases, and web-based management platforms.
Strong analytical and problem-solving skills.
Positive attitude and ability to listen effectively and be receptive to feedback.
Ability to handle confidential materials with discretion and integrity.
Demonstrated leadership and customer service skills.
Ability to work independently and collaboratively across departments.
Ability to cultivate a welcoming culture where all community members feel valued and appreciated.

Skills

Interpersonal skills
Written communication skills
Verbal communication skills
Organizational skills
Project management skills
Problem-solving skills
Analytical skills
Leadership skills
Customer service skills
Computer proficiency
Data interpretation

Location

Fieldston campus in the Riverdale section of the Bronx
Ethical Culture campus on the upper west side of Manhattan

Work Type

Onsite
Requires work on evenings and weekends

Experience Level

Assistant Director

Education Level

Bachelor's degree or equivalent

Salary/Compensations

$85,000-$100,000

About the Company

Ethical Culture Fieldston School is a progressive PreK-12 independent school founded in 1878, serving about 1,700 students across two campuses in the Bronx and Manhattan.
The school offers a rich curriculum in the arts, sciences, and humanities and embraces an inclusive community.
ECFS has a long history of inclusion and belonging rooted in its mission and the educational philosophy of Felix Adler, affirming differences and commonalities to balance individuality and community.
The school is dedicated to increasing students’ cultural literacy to help them understand multiple perspectives and see the world beyond the self.
ECFS expects community members to engage in open dialogue about living and learning in an inclusive environment, viewing this work as a catalyst for individual and collective growth.

Equal Opportunity

ECFS is an equal opportunity employer seeking a welcoming community that reflects the metropolitan New York City area, its students, and families.
All qualified applicants will receive consideration for employment without discrimination based on race, color, religion or religious practices, sex, gender identity or expression, sexual orientation, citizenship status, national origin, age, ability status, military status, unemployment status or any other category protected by applicable local, state, or federal laws.
ECFS is committed to hiring practices that ensure all candidates are given fair consideration in alignment with its institutional mission and goals.