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About the Role

We are seeking a senior, architecture-minded Data Protection Engineer with deep expertise in backup, recovery, and scale-out storage. This role involves sizing, architecting, and designing solutions for complex environments, acting as the final technical authority, and collaborating directly with customers across various industries to solve challenging design and support issues. You will also serve as the escalation path for support engineers.

Responsibilities

Size, architect, and design data protection, disaster recovery, and scale-out storage solutions for a variety of workloads and clients.
Operationalize new products and processes to meet customer demand, improve service SLAs, and minimize availability and recoverability gaps.
Serve as the escalation point for L1, L2, and L3 support engineers.
Collaborate directly with customers to solve the most challenging design and support issues, and provide clear action plans.
Automate the collection of backup system health, backup and recovery jobs, and general environment status; streamline repeatable tasks and processes.
Monitor backup systems and performance, identify issues that need attention, troubleshoot, and resolve.
Troubleshoot outages and perform root cause analysis to prevent recurrence.
Configure access using a least-privileged approach, audit, and ensure adherence to policies and procedures.
Communicate upgrade and rollback plans, and execute upgrades.
Communicate with clients, understand their needs, and build lasting trust.

Requirements

8+ years of experience in similar roles working with the technologies listed below
Windows and Linux administration
VMware vSphere
IP networks
Cloud platforms (AWS / GCP / Azure / OCI)
Scale-out storage (Qumulo / Isilon / NetApp)
Data Protection / Backup & Recovery software (Cohesity, Rubrik, Commvault, Veeam, Keepit, Zerto). Experience with Cohesity is preferred.
Experience as a System Architect / Administrator
Experience as a Storage Architect / Administrator
Experience as a Backup Architect / Administrator
AI dev/coding agents
Familiarity with Git / version control, M365 / Entra, infrastructure-as-code (Terraform, Ansible, Packer), or Kubernetes is a plus.
Strong, professional English communication skills.

Skills

Data Protection
Backup
Recovery
Scale-out storage
System Architecture
System Administration
Storage Architecture
Storage Administration
Backup Architecture
Backup Administration
Windows administration
Linux administration
VMware vSphere
IP networks
Cloud platforms (AWS / GCP / Azure / OCI)
Qumulo
Isilon
NetApp
Cohesity
Rubrik
Commvault
Veeam
Keepit
Zerto
AI dev/coding agents
Git
M365
Entra
Terraform
Ansible
Packer
Kubernetes
Problem-solving
Communication
Collaboration

Location

US
Southern California (90% remote, 10% in-person)

Work Type

Remote
In-person

Experience Level

Senior
8+ years of experience

About the Company

Prometeo Talent is ranked as the #1 Recruitment Agency in America and Europe.
Collaborating company offers data protection, disaster recovery, and IT infrastructure solutions, helping businesses secure and optimize their critical systems.