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About the Role

The OCC Operator is responsible for the safe and efficient operation of utility-scale solar PV and Battery Energy Storage Systems (BESS). Using SCADA systems, the operator provides 24/7 remote monitoring, performs switching operations, troubleshoots equipment, and manages dispatch instructions to maximize availability and ensure grid compliance.

Responsibilities

• Monitor and control PV and BESS facilities, including inverters, trackers, sensors, and meters, to ensure optimal performance.
• Execute dispatch instructions (curtailment, power factor, MW output) in compliance with Contractual protocols, Balancing Authorities (BAs), and Scheduling Coordinators.
• Manage Battery State of Charge (SOC), respond to grid signals for frequency regulation/voltage support, and monitor thermal health.
• Analyze SCADA alarms, diagnose faults, and perform remote resets to minimize downtime.
• Coordinate with field technicians for maintenance, troubleshooting, and safety (Lockout/Tagout - LOTO).
• Ensure compliance with NERC reliability standards (CIP, COM, PER, PRC, TOP).
• Maintain accurate, detailed logs of daily operations, incidents, and performance metrics in the Control Center database.

Requirements

• Associate's degree in electrical and/or technical field, or equivalent experience in a power generation control room.
• 2+ years of experience in power system operations, specifically within utility-scale solar, wind, or BESS.
• Proficiency in SCADA systems and HMI interfaces.
• Understanding of high-voltage electrical equipment.
• Familiarity with the regional entity and ISO/RTO market rules.
• Strong communication skills (three-part communication).
• Ability to work under high pressure.
• Strong decision-making abilities.
• Willingness to work a 24/7/365 rotating 12-hour shift that includes nights, weekends, and holidays.
• Shift changes occur at Noon and Midnight.
• Willingness to cover open shifts as they appear to support the room.
• Shift coverage comes in the form of 12 hour rotating shifts.
• The schedule is: WEEK 1: 2 shifts on, 2 days off, 3 shifts on. WEEK 2: 2 days off, 2 shifts on, 3 shifts off. This two-week cycle repeats continually.
• Every other weekend off will be the outcome of the schedule.
• Operators will stay on the same shift, with the option to request a shift change once a quarter.
• Must be legally authorized to work in the United States.
• This position is not eligible for sponsorship of a work visa.
• Employees may be required to sit for long periods of time using a keyboard and monitor display.
• Employees may be required to travel to other locations.
• Employees may be required to lift up to 20lbs.
• Employees may be required to push/pull up to 50lbs.
• Must be able to organize and prioritize work in accordance with deadlines.
• Must be able to adapt behavior and work methods in response to changing conditions or challenges.
• Employees will be involved with sustained activity required for analysis, reasoning, and problem solving.
• Must be able to develop and maintain cooperative working relationships.
• Must be able to recognize emotionally charged issues and respond appropriately.
• Must be able to act with professionalism.
• Must be able to work both independently and collaboratively.
• Must be able to proactively encourage a work environment that embraces innovation and creative solutions.
• Must be able to develop effective working relationships with all levels of the company and outside partners.

Skills

• SCADA systems
• HMI interfaces
• High-voltage electrical equipment
• Regional entity and ISO/RTO market rules
• Communication skills
• Working under high pressure
• Decision-making abilities
• Analysis
• Reasoning
• Problem solving
• Organization
• Prioritization
• Adaptability
• Professionalism
• Teamwork
• Innovation
• Creative solutions

Work Type

• 24/7/365 remote monitoring
• 12-hour rotating shift
• Onsite

Experience Level

• 2+ years of experience

Education Level

• Associate's degree in electrical and/or technical field
• Equivalent experience in a power generation control room