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About the Role

As a Senior Associate on the DoorDash for Business Strategy & Operations team, you will own merchandising and promotions, working at the intersection of strategy, data, and platform partnership. You will research customer needs, run experiments, and translate insights into a stronger merchandising and promo strategy for DDfB. This role is for someone energized by translating ambiguous business needs into a roadmap, comfortable moving between qualitative research and data, and excited to become an expert on DoorDash's merchandising and promo systems. You will report into the Manager, Strategy & Operations for DoorDash for Business.

Responsibilities

Shape the Business-Customer Experience by understanding customer needs through user interviews, data analysis, and experimentation, and translating these insights into a stronger DoorDash experience for businesses.
Run experiments end-to-end on DoorDash's marketplace to improve the experience for business customers.
Become the DoorDash Merchandising Channel Expert for DDfB by learning how DoorDash displays products and promotes offers, and representing DDfB's needs as the system evolves.
Own Promo Strategy and Program by partnering with sales and marketing leadership to maximize the impact of DDfB’s 7-digit promotion budget, testing new programs, and determining their effectiveness in driving incremental sales.

Requirements

3–5 years of experience in strategy & operations, management consulting, or a high-growth B2B or marketplace environment.
Track record of owning product growth / GTM initiatives end-to-end, from strategy through execution.
Comfortable building processes in ambiguous, early-stage environments.
Willingness to roll up your sleeves and understand the lowest level of detail.

Skills

Analytically strong: write SQL, work fluently with data, and distill complexity into clear recommendations.
Fluency with AI tools (e.g., ChatGPT, Cursor, or similar) to automate workflows, surface insights, and drive faster, better decisions.
Communicate with clarity and influence—tailor messages for operators, sales teams, and senior leadership.

Location

Work Type

Hybrid

Experience Level

Senior Associate
3-5 years

Salary/Compensations

$87,000—$128,000 USD

Benefits

Opportunities for equity grants
401(k) plan with employer matching
16 weeks of paid parental leave
Wellness benefits
Commuter benefits match
Paid time off
Paid sick leave
Medical, dental, and vision benefits
11 paid holidays
Disability and basic life insurance
Family-forming assistance
Mental health program
Flexible paid time off/vacation for salaried roles
80 hours of paid sick time per year for salaried roles

About the Company

DoorDash's mission is to empower local economies.
DoorDash is a technology and logistics company that started with door-to-door delivery and aims to be the go-to for any and all goods.
DoorDash is growing rapidly and changing constantly, offering opportunities to share unique perspectives, solve new challenges, and own careers.
DoorDash is committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.

Equal Opportunity

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities.
We hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives.
We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status.
We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
If you need any accommodations, please inform your recruiting contact upon initial connection.