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About the Role

Delivering a professional secretarial, organisational and administrative service, including supporting client billing. The role requires a proactive and responsible individual with a proven track record of independently managing their workload, demonstrating initiative, and delivering comprehensive, client-focused solutions in a dynamic and evolving environment for an allocation of lawyers within a legal group. The role requires flexibility to move between practice groups, PA Support Team or departments based on business needs as required by the firm.

Responsibilities

Build an understanding of the nature of the fee earners work, get to know their clients and build relationships with them and the client PAs
Demonstrate strong organisational skills, regularly act on own initiative, highlighting issues and suggesting possible solutions
Organise and prioritise workload and keep a level-headed approach in a busy working environment and communicates regularly with fee earners on work progress
Take ownership of enquiries, resolving or escalating (or identifying alternative contacts) as appropriate
Diary management - arranging meetings, conference calls, lunches etc
Organising travel (including flights, accommodation and restaurants) and providing the fee earners with detailed itineraries
Taking accurate and detailed telephone messages
Produce long, complex and accurate house-style documents, manuscript amends, audio dictation and document comparisons, checks own work to ensure accuracy
Accurate and regular maintenance of filing systems, e-filing, and archiving and retrieval of files from storage and opening new matter files
Supports client billing process in 3E, preparing and producing bills, keeping accurate records of expenses, disbursements and fees for client billing, liaising with billing department to monitor payment of fees and responding to internal and external requests for back up documentation and further information
Actively source and share knowledge with others
Build a network of strong working relationships both internally and externally
Provide cover for others in the wider team as requested and support team admin
Ad hoc duties as and when required

Requirements

Excellent interpersonal skills with an ability to interact with people at all levels
Self-motivated individual with a proactive approach
Keen to take ownership
Ability to think quickly and solve administrative challenges effectively, leveraging support service departments when needed
Client orientated approach – client-focused both internally and externally
Willing to become involved with a desire to learn
Flexibility with overtime
Previous legal PA experience
Excellent secretarial skills, fast accurate typing
Excellent written and verbal communication skills
Strong document production skills
Billing experience, preferably 3E
Excellent organisational and administrative ability
Meticulous attention to detail
Professional telephone manner, fielding calls where appropriate
Accurate typing at minimum 60 wpm net
Advanced knowledge of MS Outlook, Word, Excel and PowerPoint
Experience of using BigHand or other similar workflow management tool
Minimum 5 GCSEs or equivalent at A-C including English and Maths

Skills

Interpersonal skills
Organisational skills
Secretarial skills
Typing
Written communication
Verbal communication
Document production
Billing
Attention to detail
Telephone manner
MS Outlook
MS Word
MS Excel
MS PowerPoint
BigHand
Workflow management

Location

Work Type

Agile working
Flexible working
Hybrid working

Experience Level

Previous legal PA experience

Education Level

Minimum 5 GCSEs or equivalent at A-C including English and Maths

About the Company

Hogan Lovells Cadwalader brings together more than 3,100 lawyers across 36+ worldwide offices, combining global reach with deep sector expertise.
Strategically placed at the intersection of business, finance, and government.
Working seamlessly across practice areas and borders.
Our combination marks a new chapter.
Prepare to join teams of people that want you to succeed, where ideas move quickly, support is shared freely, and colleagues help each other grow, creating an inclusive culture where everyone can belong.
You’ll be challenged to perform at the highest level in an environment shaped by precision, judgement, and exceptional standards.
It’s a culture that expects excellence and gives you the opportunity to develop in every moment.
Hogan Lovells Cadwalader is a global law firm with offices in many jurisdictions and countries.

Equal Opportunity

It is the policy of Hogan Lovells Cadwalader to provide equal opportunities for all employees in relation to recruitment, training and promotion.
Decisions in these areas will be made only by reference to the requirements of the job and shall not be influenced by any consideration of racial or ethnic origin, religion, sex, gender and gender identity, age, sexual orientation, marital and civil partnership status, pregnancy or disability.
Our goal is to embed flexibility across our business by giving everyone the opportunity to work in an agile way, whether as a regular pattern or on an ad hoc basis and we will be happy to discuss this further.