About the Role
The Automotive Retail Salesperson is a dynamic and sales-focused role crucial to our team's success. This position entails providing exceptional customer service both in person and over the phone, with the goal of meeting and exceeding customer needs. You will use your energetic demeanor to sell the visit, persuading potential customers to engage with our automotive services. Through effective communication skills, you will build strong relationships with customers, promote our products and services, and establish clear time commitments between technicians and customers for service appointments. Additionally, the Retail Salesperson conducts transaction procedures with precision and efficiency, ensuring a seamless experience for customers throughout their visit. This role offers an exciting opportunity for individuals with a passion for sales and customer service to thrive in a fast-paced automotive retail environment while contributing to the growth and success of our business.
Responsibilities
- Operating as a motivated sales individual.
- Building customer satisfaction & loyalty.
- Merchandising, advertising and promotion of products and services.
- Energetic responsiveness to every customer, on the phone and in the store.
- Other duties as assigned.
Requirements
- High School Diploma or equivalent.
- Desire to succeed in a retail environment.
- 2 years of consumer retail sales experience.
- Must be able to communicate with and assist customers in the areas of sales and complaints to ensure customer retention and loyalty.
- Problem solving skills as it relates to customer complaints.
- Must have a valid automobile driver's license at all times and be able to drive customer and company vehicles.
- If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment.
- Temporary work authorization or the need for sponsorship may disqualify you from employment.
Skills
- Sales
- Customer Service
- Communication Skills
- Problem Solving
Location
- North America
Work Type
- Retail
- Full-time
- Part-time
Experience Level
- 2 years of consumer retail sales experience
Education Level
- High School Diploma or equivalent
Salary/Compensations
- $16.80 - $25.10
Benefits
- Medical, Dental and Vision – Starting day 1
- Paid vacation and holidays
- On-the-job training
- Company-funded ASE certifications
- Flexible work schedule
- 401(k) match
- On demand pay (daily pay) program available
- Professional Development
- Corporate Social Responsibility activities
- Agility and work/life effectiveness
- Supportive and engaging onboarding experience
- Regular mentorship
About the Company
- Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America.
- BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations.
- With locations across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career.
- Bridgestone Americas and its subsidiaries develop, manufacture and market a wide range of Bridgestone, Firestone and associate brand tires to address the needs of a broad range of customers, including consumers, automotive and commercial vehicle original equipment manufacturers, and those in the agricultural, forestry and mining industries.
- The companies are also engaged in retreading operations throughout the Western Hemisphere and produce air springs, roofing materials, and industrial fibers and textiles.
- The Bridgestone Americas family of companies also operates the world’s largest chain of automotive tire and service centers.
- Guided by its global corporate social responsibility (CSR), commitment Our Way to Serve, Bridgestone embraces its responsibility as a global leader by striving to improve the way people move, live, work and play.
Equal Opportunity
- Bridgestone is proud to be an Equal Employment Opportunity employer.
- It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.
