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About the Role
As part of the New Balance retail leadership team, the part-time Retail Team Lead assists with duties such as opening/closing the store, driving results, and delivering a world-class experience for guests. You will lead by example through New Balance’s Core Competencies.
Responsibilities
- Be a positive leadership presence on the sales floor while communicating and coaching professionally with all associates.
- Be results-driven in achieving store key performance indicators through training and development of associates.
- Deliver a great guest experience utilizing the GUEST service model.
- Opening/closing the store.
- Follow safety and reporting regulations, including proper lifting procedures.
Requirements
- Must be 18 years of age or older.
- Supervisory experience preferred.
- High school diploma or equivalent educational experience.
- Demonstrated leadership ability.
- Interest in building community.
- Familiarity with running culture.
- Strong customer service and verbal communication skills.
- Willingness to work a flexible schedule to meet the demands of a thriving retail business, which may entail working on weekends and holidays.
- Ability to lift 4 lbs. frequently.
- Ability to lift maximum 8 lbs. occasionally.
- Ability to kneel or squat frequently.
- Ability to move boxes of product up to 50lbs (with assistance if necessary).
- Ability to stand for extended periods of time.
- Ability to climb ladders occasionally.
- Ability to climb and descend stairs frequently (depending on location).
Skills
- Customer service
- Verbal communication
Location
- NYC
Work Type
- Part-time
- Onsite
Experience Level
- Supervisory experience preferred
Education Level
- High school diploma or equivalent
Salary/Compensations
- $19.55 - $24.40 - $29.30 Hourly
Benefits
- Three options for medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- 401K
- Online learning and development courses
- Tuition reimbursement
- $100 monthly student loan support
- Mentorship programs
- $1,000 lifestyle reimbursement
- 4 weeks of vacation
- 12 holidays
- Generous parental leave
- Associate discount
- Short term disability
About the Company
- Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world.
- We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged.
- We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today.
- At New Balance, our job is to aid athletes in their pursuit of excellence, whether that means helping professional athletes set records and win medals, or propelling everyday athletes to achieve a new PR, run their first 5K or just to live a more healthy and active lifestyle.
- Our products are the perfect blend of function and fashion, giving you the performance technology you need and the style you want.
- Our associates around the world bring these goals to life with their high-level skills and creativity.
- While we offer the best product on the market, we’re also equally committed to giving back.
- So while we look to succeed, we believe in ensuring others have the same opportunity.
Equal Opportunity
- New Balance provides equal opportunities for all current and prospective associates and takes affirmative action to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran.