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About the Role

The General Admissions Manager will oversee multiple kiosks, leading retail operations during match days. This role involves managing retail staff to maintain high customer service standards, support sales targets, and ensure smooth operational delivery in a fast-paced events environment. You will act as a key link between frontline staff and management, ensuring guests receive an excellent experience while operations run efficiently and safely.

Responsibilities

Support the GA Management team during match days.
Supervise and motivate retail staff onsite.
Lead team leader briefings before shifts and ensure staff are fully prepared for event operations.
Support the training and development of new and junior team members.
Oversee the setup, operation, and close-down of retail kiosks.
Ensure excellent customer service standards are consistently delivered.
Control and maintain stock levels, ensuring customer demands are met whilst keeping wastage to a minimum.
Enforce cleanliness standards and compliance with health & safety procedures.
Ensure smooth operations during high-footfall events and peak service periods.
Operate and oversee cashless EPOS systems and ensure accurate transactions.

Requirements

Experience in retail, hospitality, or event supervision
Experience working in fast-paced live event, stadium, exhibition, or venue environments is desirable
Strong leadership and team management skills
Confident communicating with both staff and customers
Excellent organisational skills and attention to detail
Ability to remain calm and efficient under pressure
Flexible approach to working evenings, weekends, and major event days
Reliable, enthusiastic, and proactive attitude
Passion for delivering high-quality customer experiences in a busy events environment

Work Type

Casual, event-day basis

Salary/Compensations

Competitive Rate of Pay

Benefits

Flexible Working
Weekly Pay
Sociable Workforce
Opportunities to Grow

About the Company

Legends Global is committed to leading the entertainment industry towards a greener, faster, and more innovative digital future.
We aim to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers.
Join us and make a significant impact from day one.

Equal Opportunity

We are committed to active inclusion, diversity, and equal opportunities.
This commitment begins with our recruitment and selection process.
We welcome discussions about flexible working arrangements.
If you need reasonable adjustments at any stage of our recruitment process, please let us know in your application.
We are dedicated to providing a fair and transparent assessment process and will do our utmost to accommodate your needs.