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About the Role

This player-coach role leads So Energy’s data function, owning the people, delivery, and quality of the Data Analysts and Data Engineers team. You will translate the company's data ambition into an executable roadmap, ensuring data is a trusted asset that powers growth and efficiency. As the most senior data role, you will champion data across the business and build a high-performing team.

Responsibilities

• Line-manage a team of Data Analysts and Data Engineers, including running 1:1s, setting objectives, and managing performance.
• Coach and mentor team members, identify skills gaps, build development plans, and create clear progression paths.
• Attract, hire, retain, and engage data talent, shaping the team's future capability.
• Build a diverse, high-performing, customer-focused team, role-modelling company values.
• Own the day-to-day running of the team and the end-to-end delivery of its outcomes.
• Manage sprint planning, backlog prioritization, and capacity/resource planning.
• Set and track team KPIs and SLAs, providing clear management reporting.
• Act as the single point of contact for the data team’s projects.
• Set and uphold technical standards across data modeling, pipelines, and BI; review team work and provide thought leadership.
• Stay hands-on with SQLX/Python, dashboard building, or analysis to unblock the team and set standards.
• Maintain and enhance data pipelines feeding the BigQuery data warehouse and the medallion architecture.
• Own data modeling, data migration, and data architecture for the team’s domains.
• Guide tooling decisions and advocate for investment in tools, resources, and headcount.
• Translate business requirements into insight and clear recommendations for decision-makers.
• Partner across departments to define KPIs, dashboards, and reporting, and understand customer behavior.
• Present findings and recommendations clearly and persuasively to senior stakeholders.
• Proactively identify opportunities where data can improve customer acquisition, retention, or operational efficiency.
• Own the integrity, reliability, and quality of the team’s data.
• Ensure adherence to data governance, privacy, and compliance policies.
• Champion the responsible and ethical use of data.
• Maintain strong documentation, data definitions, lineage, and criticality.
• Contribute to the company’s data and technology strategy.
• Champion data across the business, raising data literacy and driving a data-driven, self-service culture.
• Help move the team from ad-hoc reporting towards a robust, self-service Business Intelligence platform.

Requirements

• Proven experience leading or mentoring a data team, including managing performance and developing others.
• Strong hands-on technical background: SQL expert, with Python; Dataform SQLX; solid data modeling and ELT pipeline/medallion architecture experience.
• Experience with a modern cloud data warehouse (ideally Google BigQuery) and a BI/visualization platform (ideally Looker/Data Studio).
• Track record of delivering data/analytics projects end-to-end.
• Excellent communication and stakeholder-management skills, able to translate between technical and non-technical audiences.
• Experience of agile/Scrum ways of working, prioritization, and delivery management.
• Exposure to AI/machine learning approaches (e.g., BigQuery ML), predictive analytics, anomaly detection, or behavior modeling.
• Experience with Terraform, Cloud Run, Cloud SQL, or similar GCP tooling.
• Experience of data governance, privacy, and compliance in a regulated environment.
• Degree in a numerate/technical field (e.g., Computer Science, Maths, Statistics, Engineering, Economics).
• Passion for, or experience in, the utility or renewable-energy industry.

Skills

• SQL
• Python
• Dataform SQLX
• Data modeling
• ELT pipeline
• Medallion architecture
• Google BigQuery
• Looker
• Data Studio
• Agile/Scrum
• AI/machine learning
• Predictive analytics
• Anomaly detection
• Behavior modeling
• Terraform
• Cloud Run
• Cloud SQL
• GCP tooling
• Data governance
• Data privacy
• Compliance

Location

• Chiswick, London

Work Type

• Hybrid

Experience Level

• Lead
• Senior

Education Level

• Degree in a numerate/technical field

Salary/Compensations

• Up to 10% Performance Bonus
• Annual Salary Reviews

Benefits

• Hybrid Working
• Dedicated Learning & Development Team
• Learning Platform
• Educational Sponsorships
• Up to 10% Performance Bonus
• Annual Salary Reviews
• Real Living Wage Employer
• Your Birthday Off
• Three So Giving Days
• Enhanced Family Leave
• Employee Assistance Programme (EAP)
• Wellbeing Resources via Perkbox
• Physical Wellbeing (Free eye tests and annual flu vaccinations)
• Menopause Policy
• Affinity Groups
• Monthly Social Events
• Charitable Fundraising

About the Company

• So Energy was created in 2015 with the goal of improving energy supply. The company has grown rapidly and sustainably, serving 300,000 customers and employing over 450 people. So Energy is focused on a net-zero future, supported by a partnership with ESB. The company is customer-centric, tech-led, and passionate about sustainability.
• The company culture is supportive, empowering, inclusive, and offers opportunities for growth and impact.
• So Energy operates by six core values: Clear, Honest, Ambitious, Inquisitive, Caring, and Sustainable.

Equal Opportunity

• As a Disability Confident Committed employer, we encourage applications from everyone, and we will ensure fair and accessible recruitment for all.
• At So Energy, we’re committed to cultivating an environment that promotes diversity, equity, inclusion, and belonging.
• We believe our unique qualities should be celebrated as they are critical to our innovation.
• It’s essential to us that you bring your authentic self to work every single day, no matter your age, ethnicity, religion, citizenship, gender identity, sexual orientation, disability status, caring responsibilities, neurodiversity, or otherwise.
• Inclusion isn’t just an initiative at So Energy. We strive to embed it throughout our entire culture.