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About the Role

The General Repair Technician is responsible for operating the facility, including mechanical and other supporting systems. This role involves performing structured inspections, preventative and corrective maintenance, and routine/on-demand services on facility equipment. The Technician will also ensure work complies with established processes, practices, and environmental, health, and safety regulations. This role collaborates with BGIS departments to support integrated building operations.

Responsibilities

Comply with all internal and external requirements including environmental, health and safety, fire protection, and mandated by BGIS Health Safety and Environment Teams and enforced by law.
Take ownership of safety measures related to building equipment, ensuring the secure operation of critical systems.
Perform regular facility, mechanical, and equipment/systems monitoring inspections, preventative and corrective maintenance to ensure facility uptime, uninterrupted client operation, and asset integrity.
Respond to routine and on-demand service requests and perform preventative and corrective maintenance on facility mechanical equipment and other systems.
Participate in and assist with facility-related projects.
Provide observations about facility, mechanical, and electrical equipment/systems conditions and deficiencies, and suggest enhancements and repairs.
Maintain all assigned tools and arrange for repair and replacement.
Assume technical leadership in maintaining and optimizing building equipment to prevent disruptions to tenant operations.
Ensure peak performance of critical building equipment, including HVAC, electrical, and plumbing systems, through continuous technical monitoring and maintenance supporting 24/7 operations.
Establish a strong technical presence at facility sites, focusing on critical building equipment areas.
Cultivate technical relationships with on-site personnel, emphasizing equipment reliability and technical response to issues.
Perform work in accordance with established processes and practices.
Monitor assigned facility by conducting walkthroughs for mechanical, electrical, and other equipment system monitoring and inspection.
Execute comprehensive technical inspections of building equipment, focusing on critical systems impacting tenant operations.
Document and analyze technical findings, prioritizing equipment-related repairs and upgrades.
Execute and maintain a meticulous technical inspection checklist and database specific to building equipment.
Assist in enhancing tenant and customer satisfaction and maintaining positive relations through work performance and service delivery.
Enhance the tenant experience by prioritizing the reliability and technical functionality of building equipment.
Collaborate with facility management to ensure seamless equipment operation and minimal tenant disruptions.
Communicate technical information effectively, with a focus on building equipment, to internal teams and external vendors.
Escalate critical equipment-related issues to minimize downtime and tenant disruptions.
Maintain open and technical communication channels with stakeholders, emphasizing equipment status and maintenance updates.
Manage work order life cycle in partnership with the Central Work Order Management Team, progressing work from dispatch through completion and recording resolution data within the service maintenance management database.
Ensure work completed meets quality, contract response, and all other requirements.
Assist in the implementation of the preventative maintenance (PM) program in partnership with the BGIS CMMS Team.
Ensure deficiencies are identified, recorded, and escalated, and related documents are maintained.
Ensure work performance follows corporate and legislated policies, procedures, practices, and guidelines related to environmental, health and safety, fire protection, and any other applicable requirements.
Prioritize technical work orders related to building equipment to minimize business disruptions for tenants.
Efficiently coordinate technical assignments and oversee the timely completion of equipment-related tasks.
Maintain thorough records of technical work order history, including equipment-specific details and expenses.
Submit all expenditures on a timely basis.
Manage the budget for building equipment maintenance in partnership with the Maintenance Lead, FM, and Regional Director, seeking cost-effective solutions.
Solicit and evaluate technical quotes for equipment repairs, maintenance, and upgrades, focusing on minimizing tenant disruptions.
Oversee technical vendors and contractors with specialized expertise in building equipment maintenance.
Hold vendors to high technical standards, emphasizing equipment integrity to prevent tenant disruptions.

Requirements

Minimum 3 years’ experience providing preventive and corrective maintenance on heating ventilation and air conditions systems, or pneumatic or hydraulic systems.
Must be able and willing to work shifts, be available for on-call/standby and emergency call-outs as they arise.
Must strictly adhere to Health and Safety policies including wearing required Personal Protective Equipment (PPE).
Must be capable of obtaining appropriate security clearance.

Skills

High school diploma plus trades training and/or certification or licensing.
Sound knowledge of processes and practices relating to facility operations and maintenance.
Demonstrated ability to maintain, troubleshoot and repair (as per applicable qualifications) mechanical and other building systems and equipment.
Possesses a strong environmental, health, and safety mindset.
Strong client-service orientation along with a high sense of urgency.
Knowledge and understanding of Building Automation Systems (BAS).
Effective communication skills for data relay, exchange, feedback, and clarification.
Mentoring skills required to support lower level technician’s development.
Knowledge and understanding of HVAC Systems.
Building Operator Certification or equivalent through an accredited institution required.

Location

North America
Europe
Middle East
Australia
Asia

Work Type

Full-time
Shift work
On-call/Standby
Emergency call-outs

Experience Level

3 years of experience

Education Level

High school diploma
Trades training
Certification or licensing
Building Operator Certification or equivalent

Salary/Compensations

$33 - $40 per hour

About the Company

BGIS is a leading provider of customized facility management and real estate services.
With a combined team of over 10,000 professionals worldwide, we relentlessly focus on enabling innovation through the services we deliver.
We actively seek new opportunities that drive innovation for our clients’ businesses.
Globally, we manager over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia, and Asia.
At BGIS, our culture is built on three foundational pillars: Culture of Care, High Performing Teams, and Unwavering Commitment to Sustainability.
BGIS is a global leader in integrated facility management services.
Globally, BGIS manages over 50,000 facilities totaling more than 600 million square feet across several markets including government, higher education, utilities, telecommunications, financial services, oil & gas, healthcare and cloud enterprise.
In addition to managing a diverse portfolio of corporate offices, colleges, hospitals and industrial assets, BGIS is a world leader in the management of data centers and other critical environments.
At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric if our organization.
We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds.
We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

Equal Opportunity

BGIS is an equal opportunity employer, and we welcome you to apply for a position with us!
If you require accommodation during the recruitment process, please contact us at askHR.
Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability.
BGIS is an equal opportunity employer, and we welcome you to apply for a position with us!
If you require accommodation during the recruitment process, please contact us at askPC@bgis.com.
Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability.