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About the Role

The Assistant Branch Manager supports the Branch Manager in daily branch operations, develops new customer relationships, and promotes a superior customer service culture through coaching and motivation.

Responsibilities

• Assist the Branch Manager in overseeing day-to-day branch operations and performing duties in the manager’s absence.
• Utilize excellent interpersonal and customer skills, tact, and diplomacy.
• Perform Financial Service Representative and Teller duties.
• Open and maintain deposit accounts.
• Assist in opening teller cashboxes and handling customer transactions.
• Supervise vault and safe deposit box operations and procedures.
• Approve customer and bank transactions within authority limits.
• Follow bank policies and procedures for approving checks and overrides.
• Maintain proper branch and teller cash levels and order cash through the Federal Reserve.
• Ensure adherence to security procedures, operational soundness, and satisfactory audits.
• Manage the review and maintenance of internal control logs and reports.
• Engage in business development activities to foster customer relationships for deposit accounts and loan originations.
• Assist staff in meeting sales targets and production goals.
• Develop supervisory and leadership skills to manage, motivate, and train branch employees.
• Prepare staff performance reviews and disciplinary notices.
• Ensure financial institution compliance with the Community Reinvestment Act.
• Maintain confidentiality of all information.
• Obtain MLO # through Nationwide Mortgage Licensing System and Registry.
• Obtain New York State Notary.

Requirements

• Minimum of two years of experience in a financial institution.
• Excellent interpersonal, communication, and computer skills.
• Detail-oriented with strong organizational skills and a high degree of accuracy.
• Strong ability to conduct customer relationships that enhance the bank's marketing effort.

Skills

• Core operating system knowledge
• Knowledge of related software
• Knowledge of all deposit products
• Knowledge of consumer and mortgage loans
• Supervisory skills
• Leadership skills
• Training skills
• Performance review preparation
• Disciplinary notice preparation
• Compliance with Community Reinvestment Act
• Confidentiality
• MLO #
• New York State Notary

Location

• Branch office

Work Type

• Full-time

Experience Level

• Minimum of two years of experience in a financial institution

Education Level

• Bachelor’s degree in business or finance preferred, or equivalent work experience

About the Company

• Bank of Greene County is an equal opportunity employer.

Equal Opportunity

• Bank of Greene County is an equal opportunity employer.
• Provides equal employment opportunity in all employment-related matters, including hiring, training, promotion, compensation, benefits, transfers, and other personnel actions, without regard to race (including traits historically associated with race), color, national origin, age, religion, sex, sexual orientation, gender identity or expression, the status of being transgender, disability, genetic information, predisposition and carrier status, military or veteran status, marital and familial status, the status of being a victim of domestic violence, employee’s or a dependent’s reproductive health decision making (including, but not limited to, a decision to use or access a particular drug, device or medical service), known relationship or association with any member of a protected class, and any other characteristic protected by applicable law.