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About the Role

The Medical Biller with SSMC will be responsible for providing direct billing services to their assigned clients, which may include provider offices, hospitals, and other facilities. They will act as a primary resource for billing support, submission of claims, statement management, reporting and other duties as assigned or requested. Billers are required to meet work quality and productivity standards, to ensure outstanding client service.

Responsibilities

Provide direct billing services to assigned clients.
Act as a primary resource for billing support.
Manage submission of claims.
Handle statement management.
Generate reports.
Perform other duties as assigned or requested.
Meet work quality and productivity standards.

Requirements

High school diploma or GED required.
Minimum one (1) year of customer service experience required.
Experience in a medical office setting strongly preferred.
Knowledge of medical billing and/or collections preferred.
Experience with Medent preferred.
Experience with Microsoft Office, including Outlook, Word and Excel required.
Must be detail-oriented with strong organizational skills.
Demonstrated ability to proactively identify problems, recommend and implement effective solutions.
Demonstrated ability to provide excellent customer service and develop relationships both internally and externally.
Demonstrated ability to work with and maintain confidential information.
Excellent verbal and written communication skills.
Flexibility to adapt to a changing and fast-paced environment.
A dedicated private workspace for remote work.
Agreement to our telecommuting policy for remote work.
Wired internet connection and minimum internet speeds for remote work.

Skills

Medical billing
Collections
Medent
Microsoft Office
Outlook
Word
Excel
Detail-orientation
Organizational skills
Problem-solving
Customer service
Relationship building
Confidentiality
Verbal communication
Written communication
Adaptability

Location

Remote

Work Type

Remote
Full-time

Experience Level

Minimum one (1) year of customer service experience

Education Level

High school diploma or GED

Salary/Compensations

Competitive salary ranges with room for professional and financial growth.
Individual compensation based on work experience, qualifications, and skills.
Potential for overtime pay.

Benefits

Award-winning health care coverage
Health and flexible spending accounts
401(k) plan with company match
Generous paid time off allowance
Life insurance
Employee assistance programs

About the Company

CDPHP and its family of companies are mission-driven organizations that support the health and well-being of our customers and the communities we are proud to serve.
Founded in Albany in 1984 as a physician-guided not-for-profit.
Currently offers health plans in 29 counties in New York state.
Values integrity, diversity, and innovation.
Corporate culture supports values wholeheartedly.
Employees have a voice and are encouraged to make an impact at both the company and community levels.
Invests in employees who share these values.
Includes subsidiaries Strategic Solutions Management Consultants (SSMC), Practice Support Services (PSS), and ConnectRX Services, LLC.
Strategic Solutions Management Consultants (SSMC) is a full-service medical billing and practice management firm.
Offers a comprehensive, sophisticated approach to private practice physicians, and physician and hospital networks.
Expertise goes beyond traditional transactional billing.
Team of consultants, coders, and billers provide critical insights for their providers.

Equal Opportunity

As an Equal Opportunity / Affirmative Action Employer, CDPHP does not discriminate in employment practices on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship, disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, protected veterans status, or any other characteristics protected under applicable law.
All qualified applicants will receive consideration for employment without regard to any such protected status.