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About the Role

As the Secretary, you will be at the heart of our department's administrative engine, ensuring seamless operations and providing vital support to our staff. You'll be the welcoming face at the front desk, assisting visitors and stepping in as a reliable backup for your fellow clerical team members. If you're enthusiastic about maintaining efficiency and making a positive first impression, we invite you to be a key part of our team.

Responsibilities

Maintaining and organizing files using the STAR/STOR system.
Document management, including faxing, copying, scanning, and filing.
Responding to Freedom of Information and Protection of Privacy (FOIPOP) requests by promptly retrieving the necessary information.
Processing incoming and outgoing mail efficiently.
Responding to general inquiries and routing calls to the appropriate contacts.
Typing a range of documents, including confidential correspondence and reports.
Entering client notes into the Integrated Case Management System (ICM).
Ensuring files and documentation are organized and up-to-date.
Scheduling meetings and managing calendars.

Requirements

A one (1) year business course plus a minimum of two (2) years of related experience, or an equivalent combination of training and experience.
Proficiency in Microsoft programs such as Word, PowerPoint, Outlook, Excel, or equivalent office software.
Comfortable working autonomously in a fast-paced, challenging work environment.
Ability to manage tasks effectively.
Demonstrating a high degree of tact and diplomacy, especially when dealing with sensitive issues.
Meticulous organization and a keen eye for detail.
Ability to build and maintain positive working relationships and collaborate effectively.

Skills

Efficiency
Confidentiality
Adaptability
Microsoft Word
Microsoft PowerPoint
Microsoft Outlook
Microsoft Excel
Office software
Autonomous work
Task management
Tact
Diplomacy
Organization
Attention to detail
Relationship building
Collaboration
Integrated Case Management (ICM) system familiarity (asset)

Location

SYDNEY

Work Type

Permanent
Full-time

Experience Level

Minimum of two (2) years of related experience
Three (3) years of related experience (equivalency)
One (1) year of experience with a related two (2) year diploma (equivalency)
One (1) year of experience with a related bachelor's degree (equivalency)

Education Level

One (1) year business course
Related two (2) year diploma (equivalency)
Related bachelor's degree (equivalency)

Salary/Compensations

$1,678.70 - $1,848.39 Bi-Weekly

Benefits

Defined Benefit Pension Plan
Health Insurance
Dental Insurance
Life Insurance
General illness coverage
Short Term Disability
Long Term Disability
Vacation
Employee and Family Assistance Programs

About the Company

At the Department of Opportunities and Social Development (OSD), we are a large and diverse department providing a broad portfolio of programs and services including Child and Family Wellbeing (CFW), Disability Support Program (DSP), Employment Support Services (ESS), Income Assistance (IA), and Supportive Housing and Homelessness.
Through our services, we advocate and help vulnerable Nova Scotians be independent, self-reliant, and secure.
We work collaboratively across the province with a strong dedicated network of supports, staff, and partners to achieve desired and shared outcomes for all.

Equal Opportunity

Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we serve.
The Government of Nova Scotia has an Employment Equity Policy, and we welcome applications from Indigenous People, African Nova Scotians and Other Racially Visible Persons, Persons with Disabilities and Women in occupations or positions where they are under-represented.
We are committed to providing an inclusive and accessible recruitment process.
Candidates may request accommodations based on any grounds protected by the Human Rights Act.