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About the Role

As a Store Manager, you will lead and develop a team, taking initiative to boost sales figures and customer satisfaction. You will have the opportunity to develop your full potential, supporting an international company while having the freedom to try new solutions to increase sales and improve the customer experience.

Responsibilities

• Lead, motivate, and mentor teams to foster a customer-centric approach.
• Implement established retail processes and seek opportunities for improvement.
• Ensure the flawless execution of core retail operational processes, including inventory and P&L.
• Communicate performance measurements and demonstrate understanding of KPIs to enhance store results.
• Maintain a pristine store appearance in line with the brand's visual merchandising guidelines.

Requirements

• Love direct customer contact and finding the perfect product for customers.
• Be resilient and act independently in a demanding retail environment.
• Know how to build a great team that shares your passion and vision.
• Take pride in mentoring employees and supporting their development.
• Have experience in all areas of store management, including budgeting, planning, retail operations, and merchandising.
• Possess good written and verbal communication skills in German and English.
• Be proficient with MS Office and various POS systems.
• Be flexible and willing to work weekends, holidays, and evenings as needed.
• Live and demonstrate company values: act dutifully, boldly, and empathetically, stay curious, and remain steadfast.

Skills

• Customer service
• Team leadership
• Sales
• Inventory management
• P&L management
• KPI analysis
• Visual merchandising
• MS Office
• POS systems
• Communication (German and English)

Location

• Berlin Kudamm
• Germany

Work Type

• Full-time

Experience Level

• Management experience

Salary/Compensations

• €40,800.00 EUR - €51,000.00 EUR annually
• Eligible for additional compensation awards (annual incentive plan, sales incentive, or commission potential)

Benefits

• Competitive salary
• Fantastic bonus
• Retirement plan
• Employee discounts (50%)
• Career development across brands
• Supportive, feedback-based work culture
• Respect and integrity
• Tailored training (onboarding, ongoing online and in-person)
• Networking opportunities with other store managers and headquarters
• 30 vacation days
• Referral program

About the Company

• The North Face belongs to the VF family, an international apparel company connecting people with the lifestyles, activities, and experiences they love through a family of brands with cult status.
• VF's mission: We power movements of sustainable and active lifestyles for the betterment of people and our planet.
• The North Face is the world's leading outdoor and adventure brand, spreading curiosity, daring the extraordinary, and building communities with integrity.
• VF is committed to creating an inclusive environment that welcomes and values differences.
• VF is committed to promoting diversity throughout the company globally.
• VF is an equal employment opportunity employer of minorities, females, protected veterans and the disabled.
• VF is committed to meeting the diverse needs of people with disabilities in a timely manner.
• VF is committed to digital accessibility, conforming to WCAG 2.1 Level AA.

Equal Opportunity

• VF is an employer that is committed to equal opportunity, the advancement and support of protected groups by providing equal opportunities for both VF employees and applicants.
• VF is an equal employment opportunity employer of minorities, females, protected veterans and the disabled.
• VF is committed to providing equal opportunities in employment, and treating our VF associates and VF applicants without discrimination on the basis of their race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, protected veteran status, HIV/AIDS status, or any other legally protected factor.
• VF is committed to meeting the diverse needs of people with disabilities in a timely manner that is consistent with the principles of independence, dignity, integration and equality of opportunity, and will do so by striving to identify, prevent and remove barriers to accessibility wherever possible as well as by meeting the accessibility requirements under the ADA, AODA, and other applicable state, local or provincial regulations.
• VF is committed to digital accessibility, and to conforming to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA and complying with the ADA and AODA Standards for Accessible Design, and other applicable regulations.