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About the Role

This role involves physical work, driving multiple routes, delivery, and customer service, focusing on delivering exceptional service and managing accounts for valued clients.

Responsibilities

• Navigate multiple delivery routes across Lower Mainland, ensuring timely and safe deliveries.
• Work different routes/areas and schedules depending on the route that needs to be filled.
• Conduct thorough inspections and maintenance of company delivery vehicle and equipment.
• Load delivery vehicle meticulously, anticipating and addressing product shortfalls.
• Employ safe lifting techniques for secure movement of goods.
• Drive truck safely to designated customer locations, executing deliveries efficiently.
• Deliver and retrieve uniforms, linens, towels, mats, cleaning products, and other rental items.
• Confirm accurate delivery quantities for each customer.
• Collect soiled goods and organize them securely in the vehicle.
• Secure electronic signatures for invoices and collect necessary payments.
• Foster consistent communication with key customer contacts.
• Seek feedback from customers to enhance service levels.
• Consult with customers on additional product options.
• Collaborate weekly with the manager to devise solutions for current customer needs.
• Unload and organize soiled goods upon return to the branch.
• Report any vehicle accidents, mechanical issues, or malfunctions promptly.
• Maintain the vehicle in a tidy manner and reconcile all delivery data accurately.
• Demonstrate and develop competencies aligned with the role.
• Uphold company values of integrity, respect, responsibility, and trust.

Requirements

• Availability to work a flexible work schedule and a route that could vary each week.
• A valid driver's license with a clean driving record (Driver’s Abstract required).
• Experience in physically demanding roles with heavy lifting.
• Proven experience in customer service, sales, and delivery services.
• A track record of punctual work attendance.
• Customer-focused and detail-oriented attributes.
• Lifting ability of 25 lbs. to load/unload product from truck without assistance and occasionally 50+ lbs.
• This position requires bending, squatting, climbing, and reaching.

Skills

• Customer service
• Sales
• Delivery services
• Communication skills
• Interpersonal skills

Location

• Lower Mainland

Work Type

• Full-time

Experience Level

• Not specified

Education Level

• High School Diploma

Salary/Compensations

• $29.47 - $32.75 per hour

Benefits

• Competitive pay rate + commission
• Great benefits and employee assistance program
• Retirement Savings Plan
• Ongoing training and mentoring
• Career growth opportunities

About the Company

• Canadian Linen & Uniform Service Corp., a Vestis company, provides uniforms and related products to more than 300,000 customers across North America, in virtually every industry.
• From designing and manufacturing to laundering and delivering, Canadian Linen works with local and national clients to create and maintain a total uniform solution that promotes teamwork and establishes a professional identity.
• Job stability: Canadian Linen has been employing people for over 100 years.

Equal Opportunity

• Canadian Linen & Uniform Service Corp. is an equal opportunity employer.
• We are committed to a diverse and inclusive workplace for all.
• We recognize that our future success depends on the perspectives and contributions of all our employees -- their diverse backgrounds, abilities and experiences make our business stronger.
• If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process.
• All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.
• Vestis Commitment to Equal Opportunity Employment
• If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you will find the contact information below to request the appropriate accommodation.
• Reasonable Accommodations and the Online Application Process
• Consistent with Vestis and Canadian Linen’s commitment to equal employment opportunity, we provide reasonable accommodations to qualified individuals with disabilities who need assistance in applying electronically for a position with Vestis or Canadian Linen, unless doing so would impose an undue hardship.
• To request a reasonable accommodation for this purpose, please call 1-833-901-8823 or email us at accessibility@vestis.com.
• Please note that this phone number is to be used solely to request an accommodation with respect to the online application process.
• Calls for any other reason will not be returned.
• Reasonable accommodation requests are considered on a case-by-case basis.