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About the Role
The Senior Partner Success Manager will manage and nurture relationships with key partners in Munich, ensuring their success and satisfaction while aligning with company strategy. This role focuses on strategic partnerships, providing tailored support, and maintaining high levels of partner engagement.
Responsibilities
- Develop and maintain close relationships with key partners through visits, emails, and calls.
- Handle all partner needs and issues during the partnership lifecycle.
- Achieve exclusivity targets by negotiating and securing exclusive deals with partners.
- Optimize the customer experience by addressing integration and booking issues.
- Collaborate with internal teams to align on strategic objectives.
- Conduct regular analysis of partner performance and provide actionable insights.
- Participate in strategic initiatives to enhance partner engagement and satisfaction.
- Prepare and deliver reports on partner success metrics and project outcomes.
- Assist in the creation and dissemination of support materials and tutorials.
- Train and engage partners’ employees on Wellhub's value proposition.
Requirements
- At least 5 years of experience in sales, customer success, or related fields.
- Native level (C1) German language proficiency.
- Fluent English language proficiency.
- Prior experience in B2B Sales.
- Proficiency in Excel/Sheets and GSuite.
Skills
- Commercial negotiations
- Pricing strategies
- Fitness/wellbeing industry knowledge
- Artificial Intelligence (AI) expertise
- Salesforce
- Metabase
Location
- Munich, Germany
Work Type
- Hybrid
- Remote
Experience Level
- 5+ years
Education Level
- Bachelor's degree in Business, Marketing, Logistics, or related field preferred
Benefits
- Free Gold membership with access to gyms, studios, and digital wellness resources
- Family plan access for up to three family members
- Home office setup reimbursement
- Monthly work allowance
- Flexible scheduling
- 30 days paid holiday per year
- Birthday holiday
- 100% paid parental leave
- Extended leave and ramp-back period for parents giving birth
- Career development platforms and personalized roadmaps
About the Company
- Wellhub is a workplace wellness platform connecting employees to fitness, mindfulness, therapy, nutrition, and sleep partners.
- Headquartered in NYC with global operations in Europe, North America, and South America.
- Named a Top Sales Team of 2025.
- Syndio Fair Pay Certified.
Equal Opportunity
- Wellhub is an equal opportunity employer committed to a diverse work environment.
- Employment decisions are made without regard to race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other legally protected basis.