About the Role
The Audio Systems Technician supports the design, programming, testing, commissioning, and optimization of audio systems while developing technical audio and integration skills. This role provides hands-on experience with DSP platforms, audio troubleshooting, system commissioning, documentation, and field support, building toward ownership of audio programming, tuning, commissioning, and audio standards.
Responsibilities
- Stage, configure, and test audio equipment prior to deployment
- Create, load, and validate approved DSP configurations, and create and maintain backups of audio system files
- Perform microphone, loudspeaker, amplifier, and DSP testing
- Support audio system commissioning and performance verification
- Troubleshoot audio-related issues in staging, field, and service environments
- Coordinate with Field, Programming, and Engineering teams to resolve audio-related installation issues, and support field technicians during installation and startup
- Assist with system acceptance testing and client demonstrations
- Verify installations and received equipment meet project requirements and company standards, reporting discrepancies or deficiencies
- Document commissioning results, system changes, and technical findings for the team
- Maintain audio test equipment, tools, and technical assets
- Support warranty, service, and managed services activities related to audio systems
- Follow ET standards and manufacturer recommendations in all audio work
- Log daily individual time billing
- Develop proficiency with DSP programming platforms and audio processing concepts, progressing to building and modifying DSP files
- Learn audio signal flow, gain structure, and system architecture, and interpret AV drawings, signal flow diagrams, and schematics
- Build foundational understanding of room acoustics, speech intelligibility, and microphone selection, placement, and coverage
- Develop audio tuning and optimization skills for meeting spaces and larger environments
- Develop a structured troubleshooting methodology and learn to use audio measurement and diagnostic tools effectively
- Assist in creating and evolving company audio standards, commissioning processes, and best practices
- Complete manufacturer training and relevant industry certifications
- Grow familiarity with UC audio workflows and networked audio (AV-over-IP, Dante) technologies
- Participate in technical knowledge sharing and mentorship opportunities
- Progress toward independently commissioning and supporting standard audio systems, developing the competencies required to advance into the Audio Specialist role
- As project and business needs evolve, support the broader team by applying and expanding skills beyond core responsibilities
Requirements
- Minimum 2 years working with professional audio systems
- G class License
- Personal vehicle for daily travel between client site
- Proof of Insurance
- Ability to regularly climb and work from ladders
- Working at heights training
- Basic tool kit
- Continuing education and onboarding curriculum
- Clearances as required
- Must be eligible to work in Canada
Skills
- DSP platforms
- Audio troubleshooting
- System commissioning
- Documentation
- Field support
- Audio programming
- Audio tuning
- DSP programming platforms
- Audio processing concepts
- Audio signal flow
- Gain structure
- System architecture
- AV drawings
- Signal flow diagrams
- Schematics
- Room acoustics
- Speech intelligibility
- Microphone selection
- Microphone placement
- Microphone coverage
- Audio measurement tools
- Diagnostic tools
- UC audio workflows
- Networked audio (AV-over-IP, Dante) technologies
Location
- Various jobsites and locations
Work Type
- Full-time
- Onsite
Experience Level
- Minimum 2 years working with professional audio systems
Education Level
- Post-secondary education in Audio Engineering, Audio production or a related discipline is preferred
- Avixa AV Technologist
- Avixa Quick Start: Onboarding the AV Industry
- Avixa Introduction to Installation Online
- Avixa Elements of Setup and Verification Online
- Avixa AV Math
- Crestron Core track
- Tesira: AV Processing and Distribution - Design Level 01
- Qsys Level 0 & 1
- Netgear Level 1
- Shure Academy - Various
- Sennheiser Sound Academy - Various
- Dante Level 1&2
- SynAudCon – Various
- UC/Conferencing Certifications - Various
Salary/Compensations
- CAD 65,000 - CAD 80,000 per year
Benefits
- Comprehensive medical and dental coverage
- Yearly bonus
- 3 weeks of paid vacation in your first year, with additional days accrued for tenure
- 6 personal paid and 4 unpaid emergency leave days
- Personal development opportunities with 20 days allocated for training and skill enhancement
- Extensive onboarding, mentoring, and growth potential
About the Company
- ET Group is transforming the way we operate and deliver excellence through transparency, collaboration, and innovation.
- Recognized as one of the top workplaces in Canada, ranked 30th on the 2026 Best Workplaces in Canada list.
- Fosters a positive and inclusive work environment.
- Pioneers in asynchronous work, empowering team members to make decentralized decisions and drive meaningful change.
- Designs and integrates cutting-edge audiovisual (AV) solutions that enhance collaboration and communication.
- Committed to continuous learning and teamwork, delivering high-touch, premium AV solutions to enterprise and government clients.
- A workplace built on trust, empowerment, and a positive atmosphere.
Equal Opportunity
- ET Group values diversity and is committed to building teams that reflect various backgrounds, perspectives, and skills.
- Hiring decisions are based on qualifications, merit, and business needs.
- We do not use AI in any of our hiring process.
