About the Role
Real Chemistry is seeking a Senior Account Director with client services experience in life sciences to lead client strategy, oversee project execution, and drive new business. This role supports the Global Advocacy team on patient advocacy and health policy across various therapy areas.
Responsibilities
- Develop and maintain strong client relationships through exceptional client relationship skills
- Identify and lead on opportunities for account growth
- Oversee the distribution of client announcements via the appropriate regulatory channels and follow up with media in a timely manner
- Develop high-level and persuasive communications plans to meet the clients business objectives
- Lead operational efforts and be accountable for the financial performance of engagements through close management of budgets and team members
- Ensure the quality of the account team(s) is held to the highest standard and that all client requests are handled in a strategic and timely manner
- Partner with shared service leads to run and grow integrated business (social media/digital, creative), and to develop new business opportunities
- Directly supervise account staff and promote continuous learning and development to help build a high performing culture
Requirements
- 5+ years in client services within a healthcare agency, specialising in patient advocacy and health policy
- Extensive experience working with pharma and biotech clients
- Strong understanding of policy within the UK, European and Global markets
- Exceptional presentation skills — both verbal and written, formal and informal
- Highly organized, proactive and a solution-oriented thinker under pressure
- Project management experience, demonstrated ability to meet deadlines, prioritize and manage detailed budgets
- Supervisory skills, with ability to manage and cultivate junior staff and effectively collaborate with vendors
- Positive, team-oriented attitude
- Demonstrated experience developing direct reports and influence-managing matrixed teams a must
- Exceptional organizational skills leading to flawless execution of tactical plans is required
Skills
- Client services
- Patient advocacy
- Health policy
- Communication planning
- Project management
- Budget management
- Team supervision
- Business development
- Presentation skills
- Organizational skills
Location
- London
- Manchester
- Edinburgh
Work Type
- Hybrid
Experience Level
- Senior
Benefits
- Comprehensive benefit program and perks
- Free snacks
- Generous holiday and paid time off
- Private medical, dental, and vision plans
- Support in saving for the future
- Mental wellness coaching and support
- Access to more than 13,000 online classes with LinkedIn Learning
About the Company
- Real Chemistry is a global agency providing a full suite of services across healthcare communications and marketing to clients in the pharmaceutical and biotech industries.
- Our culture is rooted in our people, with a commitment to excellence for both clients and colleagues.
- We are Great Place to Work® certified.
Equal Opportunity
- Real Chemistry is an Equal Opportunity employer.
- We encourage motivated and qualified applicants to apply without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity/expression, ethnic or national origin, age, physical or mental disability, genetic information, marital information, or any other characteristic protected by federal, state, or local employment discrimination laws where Real Chemistry operates.
- Should you require accommodations throughout the interview process please let your recruiter know.
