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About the Role

The Admissions Advisor plays a key role in supporting the growth and success of the Ontario Institute of Health and Innovation (OIHI) by generating leads, increasing student enrollment, and providing exceptional service to prospective students. This position involves proactive outreach, relationship building, and ongoing communication with prospective students, as well as representing OIHI at recruitment events and community engagements. The ideal candidate is goal-driven, personable, and passionate about post-secondary education in the healthcare field.

Responsibilities

Actively generate and follow up with prospective student leads through various channels (online inquiries, phone calls, email, social media, referrals, etc.)
Guide prospective students through the admissions process from inquiry to enrollment, ensuring a positive experience at each touchpoint
Track and meet enrollment targets in alignment with departmental goals
Respond promptly and professionally to prospective student inquiries via phone, email, virtual platforms, and in-person
Provide detailed information about OIHI programs, admission requirements, and student support services
Maintain accurate records of all interactions in the CRM system
Attend and support recruitment events, career fairs, open houses, and community engagements to promote OIHI’s program offerings
Deliver presentations and information sessions to diverse audiences
Collaborate with marketing and communications to support promotional initiatives
Review and process student applications, ensuring all required documents are complete and accurate
Issue letters of acceptance and related admission correspondence in a timely manner
Prepare and issue enrollment contracts in accordance with institutional and regulatory standards
Maintain accurate and confidential records of all application and admissions documents in the student information and CRM systems
Ensure compliance with internal policies and external regulatory requirements throughout the admissions process
Work closely with academic and student services departments to ensure a seamless admissions experience
Provide regular reports on lead conversion metrics, event outcomes, and prospective student feedback
Participate in team meetings and training to stay up to date with program updates and best practices

Requirements

Post-secondary diploma or degree in business, education, communications, or a related field
Minimum 1-2 years of experience in admissions, recruitment, sales, or customer service (experience in a post-secondary setting is an asset)
Excellent communication and interpersonal skills with the ability to build rapport quickly
Strong organizational and time management skills; able to prioritize tasks and meet deadlines
Flexibility to work outside of regular business hours, including evenings and weekends as required
Proficiency in Microsoft Office and experience using CRM systems

Skills

Lead Generation
Student Enrollment
Customer Service
Relationship Building
Communication
Interpersonal Skills
Organizational Skills
Time Management
Microsoft Office Proficiency
CRM Systems Experience

Location

Toronto, Ontario, Canada

Work Type

Full-time
Permanent
Onsite
Hybrid

Experience Level

1-2 years

Education Level

Post-secondary diploma or degree

Salary/Compensations

$50,000 to $55,000
Results-driven incentive structure

Benefits

100% Employer-Paid Benefits (extended health care, dental care, Employee and Family Assistance Plan)
15 days vacation
Career Growth opportunities

About the Company

Global University Systems (GUS) is an international education group that empowers students to transform their lives through education.
Our institutions offer the broadest range of industry-relevant skills through inclusive, accessible and digital-first learning.
The Ontario Institute of Health and Innovation (OIHI) is a registered Career College in Ontario dedicated to preparing the next generation of allied health professionals.
With a growing portfolio of approved programs, strong practicum partnerships across 150+ healthcare organizations, and an expanding presence in corporate training and continuing education, OIHI is positioned at the intersection of workforce development and healthcare innovation.

Equal Opportunity

OIHI is an equal opportunity employer.
We provide equal opportunities and are committed to the principle of equality regardless of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability.
Accommodations are offered upon request for applicants participating in all phases of the recruitment and selection process in line with our Accessibility Policy, the Accessibility for Ontarians with Disabilities Act, and the Ontario Human Rights Code.