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About the Role

As the Underwriting Technical and Quality Consultant, Special Lines, you will leverage your subject matter expertise for commercial underwriting. You will build and maintain knowledge and skill levels within the commercial underwriting team through coaching and mentoring. You will act as a team lead for complex underwriting inquiries and assist in the development and delivery of training materials.

Responsibilities

• Coach and mentor underwriters nationally to develop underwriting skills and knowledge.
• Support underwriters' skill development in risk assessment, negotiation, and application of terms, conditions, coverage, and rate.
• Implement established direction for specific product portfolios, including training and coaching commercial insurance underwriters.
• Assist in developing technical underwriting material with Special Risks, Product Specialists, Risk Engineering, Loss Control, and Portfolio Specialists.
• Deliver technical training to underwriters.
• Provide direction on complex underwriting inquiries and coach underwriters in risk assessment, negotiation, and application of terms, conditions, coverage, and rate.
• Conduct audits on underwriters and complete reports for the supervisor and staff.
• Lead the escalation and referral process to Special Risks and Federated, and escalate to the National Technical Manager as required.
• Act as Subject Matter Expert to represent the operations area on projects/initiatives, providing technical expertise and advisory resources.

Requirements

• Possess an innovative mindset to improve operational efficiencies and influence change, with a primary focus on client needs.
• Utilize critical thinking skills to recognize assumptions, evaluate arguments, draw conclusions, and proactively propose solutions.
• Demonstrate strong communication skills to clearly convey messages and explore diverse points of view.
• Build trusting relationships and provide guidance to support the development of colleagues.
• Have 7 years of successful underwriting experience in commercial.
• Have working experience mentoring, coaching, and/or providing guidance to others.
• Proficiency in English is required.

Skills

• Commercial underwriting expertise
• Coaching and mentoring
• Risk assessment
• Negotiation
• Application of terms, conditions, coverage, and rate
• Technical underwriting material development
• Training delivery
• Complex underwriting inquiries
• Auditing
• Escalation and referral processes
• Subject Matter Expertise
• Project representation
• Innovative mindset
• Operational efficiency improvement
• Change influence
• Client focus
• Critical thinking
• Problem-solving
• Communication skills
• Relationship building

Location

• Hybrid

Work Type

• Regular Full Time
• Hybrid (2 days/week in office)

Experience Level

• 7 years successful underwriting experience in commercial

Education Level

• Working towards or have complete CIP, FCIP or CAIP designation

Salary/Compensations

• $72,847 to $121,411

Benefits

• Training and development opportunities
• Flexible work options
• Paid time off
• Physical and mental health programs
• Supportive workplace culture
• Volunteer opportunities
• Competitive salary
• Incentive programs
• Comprehensive total rewards package
• Group retirement savings plans
• Pension
• Health and wellness benefits
• Dental coverage
• Disability coverage
• Life coverage
• Mental health support
• Employee assistance program

About the Company

• CGIC is a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society.
• The Farm & Commercial insurance team aspires to be the industry leader by meeting the evolving needs of Canadian businesses and farm operations.
• The team is committed to enhancing the client experience and delivering operational efficiencies by investing in leading edge technology and leveraging analytics to achieve strategic objectives.