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About the Role

Anne Arundel Dermatology is seeking a professional, bright, and enthusiastic individual with excellent people and communication skills to play a vital role in the efficient operation of the practice and enhance the patient experience through friendly, professional, and attentive interaction.

Responsibilities

• Coordinate patient flow through the office.
• Assist patients with payments.
• Help with billing and insurance information.
• Schedule appointments.
• Maintain patient charts.
• Perform various other administrative tasks.
• Greet patients and complete their check-in and check-out process.
• Enter new patient information into the computer.
• Review patient charts for accuracy and verification.
• Ensure all signatures have been obtained.
• Collect payments as necessary.
• Greet each patient in a pleasant and professional manner.
• Screen calls, schedule appointments and referrals.
• Take accurate, concise phone messages.
• Enter complete patient demographics when making appointments.
• Evaluate chart data to verify all information has been received, completed and signed.
• Check-in and check-out patients.
• Track patients in the reception area and communicate with patients as needed.
• Proactively collect patient payments.
• Update product inventory weekly.
• Treat patients with dignity and empathy.
• Fulfill inventory orders.
• As closer – run end of day reports & balance payment totals.
• Distribute incoming reports and correspondence in patient charts.
• Ensure all phone messages, faxes, and interdepartmental mail are addressed immediately.
• Assist other staff as needed.
• Perform other duties assigned as deemed necessary by management.

Requirements

• High School Graduate or GED required.
• 1-3 years recent experience as a Medical Receptionist in a clinical or surgical setting preferred.
• Previous experience in Dermatology preferred.
• Must be able to manage multiple tasks simultaneously.
• Ability to function well in a fast-paced and at times stressful environment.
• Ability to travel to and provide coverage for other local offices as-needed.
• Manual dexterity sufficient to operate a keyboard.
• Correctable vision to 20/20 and hearing within a normal range for telephone contacts.
• Lifting and carrying up to 30 pounds.

Skills

• Excellent customer service and communication skills.
• Knowledge of HIPAA standards.
• Excellent organizational and time management skills.
• Detail-oriented.
• Working knowledge of multi-line phone system.
• Able to operate standard office equipment (i.e. computer, fax, copier, scanner, etc).
• Intermediate computer skills and experience in EMR utilization.
• Fluent in English.
• Ability to sort and file materials correctly alphabetically or numerically.

Work Type

• Full-time

Experience Level

• 1-3 years

Education Level

• High School Graduate or GED

Salary/Compensations

• $17-20/hr

Benefits

• Medical, Dental & Vision insurance – effective 1st of the month after date of start
• Short-term and long-term disability
• Voluntary life (employee, spouse, and child)
• Critical Illness
• Hospital Indemnity – Effective the 1st of the month following date of hire
• Company provided Basic Life/AD&D insurance
• Paid time off
• Paid holidays
• Retirement Savings account
• Employee discount on cosmetic services and products

About the Company

• Founded 50+ years ago with a mission to provide the highest quality and full spectrum of medical, surgical, and esthetic skin care services.
• Assembled the finest group of dermatologists in the Mid-Atlantic and Southeastern states.
• With 250+ clinicians and 110+ locations in 7 states, we’re thriving and growing.
• Committed to continual training and education for physicians and staff.
• On top of the latest developments in dermatology including ongoing research, emerging treatments, new medications and prevention methods.
• Believe in providing new associates with intensive hands on training and long-term career growth opportunities from within.