About the Role
This role is a unique opportunity to join the International Regional COO team, a small, high-performing group focused on shaping and delivering the organization's most important strategic priorities. You will partner with senior business leaders and key support teams to manage a diverse portfolio of strategic initiatives, including business growth, geographic expansion, operating model enhancements, efficiency programs, process transformation, and AI adoption. The position offers significant visibility across all business lines, with regular interaction with senior leaders and exposure to strategic decision-making processes within the International organization.
Responsibilities
- Support the development and delivery of strategic initiatives across the International franchise, working closely with senior stakeholders to advance business priorities and organizational objectives.
- Partner with colleagues across the Regional COO team to deliver strategic programmes.
- Coordinate and manage multiple projects and workstreams, ensuring effective delivery aligned with broader strategic objectives.
- Contribute to initiatives focused on business growth, geographic expansion, operational effectiveness, process transformation, and AI adoption.
- Collaborate with business lines and support functions to identify opportunities, evaluate solutions, and support implementation activities.
- Build strong relationships across the organisation, establishing yourself as a trusted partner and effective collaborator.
- Support and represent Lines of Business on operational, governance, and strategic matters within a hybrid COO and strategy role.
- Prepare executive-level presentations, analysis, and briefing materials for senior leadership discussions and governance forums.
- Track programme progress, identify risks and dependencies, and develop practical solutions for successful outcomes.
- Provide insight and analysis to inform strategic planning, decision-making, and prioritization across the International business.
- Contribute to initiatives that enhance operational effectiveness, strengthen governance, improve client outcomes, and support sustainable business growth.
- Partner with senior leaders and cross-functional teams to translate strategic objectives into actionable plans and measurable outcomes.
- Support the COO function in evaluating business opportunities, operating model enhancements, and organizational priorities across the International franchise.
Requirements
- Experience delivering complex projects, programmes, or strategic change initiatives within financial services, consulting, or a similar corporate environment.
- Demonstrated ability to manage multiple stakeholders and workstreams while delivering high-quality outcomes.
- Understanding of organisational change, business transformation, and strategic programme management.
- Experience working with senior stakeholders in a collaborative and matrixed environment.
- Previous management consulting experience from a leading consulting firm is preferred.
- Prior experience within Bank of America or another leading global financial institution is preferred.
- Project Management qualification (e.g., Prince2, PMP, or equivalent) is advantageous but not essential.
Skills
- Strategic Thinking & Commercial Awareness
- Strong commercial awareness and ability to translate strategic priorities into practical and achievable outcomes.
- Curious, adaptable, and enthusiastic about learning new topics and developing expertise across a broad range of areas.
- Creative and innovative approach, with the ability to identify opportunities, solve problems, and bring fresh perspectives.
- Communication & Relationship Building
- Excellent written and verbal communication skills, with the ability to communicate effectively at all levels of the organisation.
- Ability to develop clear and engaging presentations, business cases, and strategic communications.
- Strong relationship-building skills and a collaborative approach to stakeholder management.
- Project & Analytical Skills
- Strong project and programme management capabilities, with excellent organisational skills and attention to detail.
- Advanced Microsoft Office skills, particularly PowerPoint, with the ability to prepare executive-ready materials.
- Strong analytical and problem-solving skills, with the ability to assess information, identify risks, and develop practical solutions.
- Personal Effectiveness
- Commitment to delivering high-quality work and continuous improvement.
- Strong sense of accountability combined with a collaborative and supportive working style.
- Comfortable navigating change and managing competing priorities.
- Able to balance strategic thinking with practical execution and delivery.
- Risk & Governance
- Demonstrates integrity, professionalism, and sound judgment.
- Understands the importance of strong governance, risk management, and responsible decision-making.
- Takes an enterprise-wide perspective and considers the broader impact of decisions on the organisation.
- Collaboration
- Enjoys working as part of a team and contributing to a positive and inclusive working environment.
- Builds effective partnerships across business lines and support functions to achieve shared objectives.
- Values diverse perspectives and actively encourages collaboration and knowledge sharing.
Location
- London
Work Type
- Hybrid
Experience Level
- Up to Vice President
Benefits
- Private healthcare for you and your family plus an annual health screen.
- Competitive pension plan, life assurance, and group income protection cover.
- 26 weeks paid maternity leave.
- 16 weeks paid paternity leave.
- Inclusive family leave arrangements.
- 20 days of back-up childcare including access to school holiday clubs.
- 20 days of back-up adult care per annum.
- Ability to change core benefits and select a variety of flexible benefits.
- Access to a wellbeing account, travel insurance, critical illness cover, cycle to work scheme.
- Free counselling through the Employee Assistance Program.
- Virtual GP services through private healthcare plan.
- Access to an Employee Assistance Program for confidential support.
- Opportunity to access Arts & Culture corporate membership program for discounted entry to cultural institutions.
- Opportunity to volunteer in your local community.
About the Company
- At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.
- We drive Responsible Growth and deliver for our clients, teammates, communities, and shareholders every day.
- Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth.
- We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career, and contribute to our shared success.
- We value the unique perspectives individuals bring from all backgrounds and career paths.
- Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development.
- At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact.
- Our London office is based on King Edward Street, featuring modern workspaces and a state-of-the-art auditorium.
- The office includes an onsite restaurant with sustainable, seasonal menus, a rooftop terrace with city views, onsite gym facilities, and a medical centre.
- Good conduct and sound judgment are crucial to our long-term success.
- Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct.
- We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits.
- Bank of America believes in the importance of working together and offering flexibility.
- Working at Bank of America will give you a great career with opportunities to learn, grow, and make an impact, along with the power to make a difference.
Equal Opportunity
- We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religion or belief, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants or physical or mental disability.
- The Bank selects candidates for interview based on their skills, qualifications, and experience.
- We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.
- We’re devoted to being a diverse and inclusive workplace for everyone.
- Opportunity and Inclusion: Each employee brings unique skills, background, and opinions. We see opportunity and inclusion as our platform for innovation and a key component in our success.
- Our Values: Learn about our four values that represent what we believe.
